Windows 10: Bluetooth Mouse Scroll not working

I have a Microsoft Bluetooth wedge mouse that I bought with my laptop a few years ago. The mouse works fine except the scroll. I don't know when this problem started as I hadn't used it in a while, but it seemed to be working fine until I tried to use it two weeks ago. Any help would be nice!

:)

 

Bluetooth mouse still freezes

Hello,

There are multiple possibilities why a Bluetooth mouse could act up. To assist you with your concern, you can try these following steps:

Method 1:

Check if the Bluetooth mouse and its Bluetooth adapter are working properly.

• Try installing fresh new batteries.
• Try to unplug the Bluetooth adapter of your mouse and plug it back in.
• Try connecting the Bluetooth adapter of your mouse to a different USB port.
• Try to remove objects that can interfere with the signal of your Bluetooth adapter and mouse.

Method 2:

Check if you have installed all the updates on your computer. There are chances that you might get Bluetooth drivers through update:

• Go to the Start screen.
• Type Windows update and click on it from the list of results.
• Click on Check for updates on the left pane in the new window.

We also suggest that you try to contact the manufacturer of the Bluetooth mouse for other options.

We will wait for your response.

Regards.

 

Bluetooth mouse not working

If you are talking about the W7/10 dual boot? It shouldn't have any issues with the driver being installed for both systems as they run independently. Bluetooth is still just a connection medium like USB, it just happens to be wireless. This means a device connecting via Bluetooth will still need to have W10 drivers to connect and work. My suggestion would be to consider how much time and energy you are putting into getting the mouse working versus buying a new mouse that is W10 compatible.

 

Touchpad, Clickpad, and Bluetooth Mouse - Scrolling and Other Actions not working properly

Hi Richard,

It seems that the drivers installed are not compatible with Windows 10 since your devices were working fine with Windows 8. To resolve the issue, we suggest reinstalling the drivers of your touchpad and Bluetooth mouse. For the steps, please check the following
articles:

• Fix touchpad problems in Windows 10
  
• Update drivers in Windows 10
  

Please post back with the result for further assistance.