Windows 10: Bluetooth not available after upgrading to Windows 10

Discus and support Bluetooth not available after upgrading to Windows 10 in Windows 10 Drivers and Hardware to solve the problem; I just purchased a recertified Asus Q302LA 2 in 1 convertible 13.3" Laptop which came with Windows 8 installed. When I upgraded to Windows 10, shortly... Discussion in 'Windows 10 Drivers and Hardware' started by wondermuse, Dec 8, 2015.

  1. Bluetooth not available after upgrading to Windows 10


    I just purchased a recertified Asus Q302LA 2 in 1 convertible 13.3" Laptop which came with Windows 8 installed. When I upgraded to Windows 10, shortly after I got it, the Bluetooth would not function. It did function with the Windows 8.

    On the "System Information" page I found at System Summary>Components>Storage>Problem Devices, this entry: Microsoft Bluetooth Enumerator LE Device
    BTH\MS_BTHLE\9&d0f185d&0&0
    This device cannot start.

    I also found when double clicking on Microsoft Bluetooth Enumerator LE in the Device Manager, and getting the "Properties" box; an entry for "Device Status" under the "General" tab that says:
    This device cannot start (Code 10)
    STATUS_DEVICE_POWER_FAILURE

    Also, under the "Events" tab in the "Properties" box there is an entry under "Information" that says:
    Device BTH\MS_BTHLE\9&d0f185d&0&0 requires further installation.

    I have checked for driver updates and there were none. There is no "Bluetooth" icon in the "Action Center" sidebar, instead there is a "Connect" icon, but I cannot connect my bluetooth headphones or a bluetooth keyboard. Just get the message "No Devices Found".

    I have the only two services for "Bluetooth" on the Services page "running" with "Automatic" start. I did not find an entry for the Microsoft Bluetooth Enumerator LE.

    :)
     
    wondermuse, Dec 8, 2015
    #1

  2. No Bluetooth settings available after upgrading to Windows 10

    Hello Stephen,

    What is the make and model of your Computer?

    Please Update the Bluetooth
    drivers
    .

    • Press Windows + X keys
      and select Device manager.
    • Select Bluetooth and right click and
      Update the driver and check.
    If the issue doesn’t resolve refer the manufacturer’s support website and download the drivers and install
    and check.

    After updating and installing the drivers follow the steps.

    • Press Windows + I keys and select Devices.
    • Select the Bluetooth and Turn on the Radio button and check.
    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Dec 8, 2015
    #2
  3. JamesP26 Win User
    No Bluetooth settings available after upgrading to Windows 10

    Old title: No bluetooth anywhere.

    I have no Bluetooth settings anywhere. I don't even think there is a driver installed for it I have an HP what do I need to do
     
    JamesP26, Dec 8, 2015
    #3
  4. me75006 Win User

    Bluetooth not available after upgrading to Windows 10

    Even though there were no driver updates, try installing that driver, and see if that restores bluetooth.
     
    me75006, Dec 8, 2015
    #4
  5. Whoops! I just found some advice online about uninstalling the driver and then restarting the computer to install it again. I uninstalled the Microsoft Bluetooth Enumerator LE, but then when I clicked the "Restart", there was a Windows 10 update mentioned. So, I don't know if the uninstall or the Windows 10 update or both made the difference, but all is good now, so sorry for the wasted post.
     
    wondermuse, Dec 8, 2015
    #5
  6. grk007 Win User
    Hii.. same issue i have with my dell inspiron 5547.. i tried same way but no luck .. *Sad
     
    grk007, Apr 5, 2018
    #6
Thema:

Bluetooth not available after upgrading to Windows 10

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