Windows 10: Bluetooth not available? I just used it minutes ago just before an update.

"Bluetooth is not available on this device. Please use an external adapter ..." I always use bluetooth in my laptop windows 10 not until the last update then suddenly its gone and can't use. I also looked into task bar, control panel - any settings where I usually find that on/off the bluetooth setting but it is not there. Cannot add any devices either as I have to turn it on, which the setting is entirely missing.Ps. I cannot upload the screenshot, it keeps having an error everytime I tried to attach it.

:)

 

Update Broke My Bluetooth - No Bluetooth Device Available - Can't find bluetooth in Device Manager

After a random update from Windows to update my Edge browser. I completely lost my Bluetooth, my computer seemed convinced that it wasn't even compatible. I spent many hours searching for the answer and tried so many different steps. Then I found one very
simple solution on the pcrisk blog which solved it instantly! I can't confirm if prior steps helped, but given the consecutive nature of the steps - I'd recommend taking them haha.

The standard steps were the same as previous recommendations (none of which worked for me and seemingly for many others left in the dark) but the
7th step was the winner! So Simple,
let your computer drain all its battery then turn it back on.

1. Turn Bluetooth On
2. Re-enable Bluetooth Device
3. Update Bluetooth Driver
4. Run Windows Bluetooth Troubleshooter
5. Install Bluetooth Drivers In Compatibility Mode
6. Check The Bluetooth Support Service
7. Unplug Your Computer

Bluetooth Not Available. How to Fix It?

I thought I'd share this here because I searched many of the questions and forums and couldn't find the answer.

If someone can add this suggestion to the following topics I'm sure it would be very useful to many!

Fix Bluetooth problems in Windows - Microsoft Support

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Bluetooth device is not supported in windows 10 installed a week ago

Hello,

Welcome to the Microsoft Community.

For a specific piece of hardware, it is up to the hardware manufacturer/provider to provide driver support. There are general drivers that are available in the Windows operating system, but for best performance/functionality the
driver for that specific piece of hardware should be installed. I would suggest you to contact the manufacturer to know whether they have drivers or not.

I would suggest you to follow the below methods and check if it helps.

Update the Bluetooth drivers.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed sound card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the sound drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your Bluetooth devices.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Step 3: Check in
compatibility mode.

Download the Bluetooth drivers from the manufacture's website for Windows 10, if not available.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older
programs compatible with this version of Windows (Steps applies to Windows 10)

You can get back to us if you have any difficulties in doing the same. We are always here to help you.

 

I want to add my Bluetooth mouse that worked a few weeks ago but is no longer connecting.

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will assist you in solving the issue.

I suggest you to update the Bluetooth driver by following the steps below:

• Press Windows key + X and select Device Manager from the list.
• Expand Bluetooth from the devices list.
• Right click on the driver and select Update driver software.
• Follow the on-screen prompts to update the driver.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we'll be glad to assist you.