Windows 10: /Bluetooth Not Connected Error in Settings Bluetooth not connected.

Bluetooth icon is not showing up in system tray/notification area. I have gone into the Devices > Settings and clicked Bluetooth settings. In the device list, I see several Bluetooth devices and all say Bluetooth Not Connected. Where do I go from here troubleshooting wise. I attempt to connect a pair of Bluetooth headphones, that once worked before no longer connect,Thank you for your time,Mike

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Bluetooth fails to connect anything

My long drawn out and failed struggle to get YourPhone to connect my phone to my PC has revealed the underlying problem: Bluetooth is not working at all, on my PC. It probably has not worked for many months. I cannot connect anything. In addition to the phone I have tried two keyboards, a Samsung tablet, earbuds ---- no success at all. Plus I found that everywhere Bluetooth is shown on the PC it reported as not available, not connected, not enabled, off, stopped --- in Action Centre, in Settings, Services, Network Connections. I have read lengthy articles on this website and elsewhere but am no wiser. So now I am looking for advice with getting BT back, it has worked OK in the past. I have tried many things so far, using trial and error, so some fixes can probably be eliminated.

I have checked all the Bluetooth drivers which are 'the best available'. I found in Services that Bluetooth Support and Bluetooth User Support are most of the time shown as stopped. I have found how to switch them to Automatic but they then appear as either Automatic (Trigger Start) or Manual (Trigger Start) or revert to stopped, so I presume something needs to be done here? In Control Panel Network Connections Bluetooth / Change Adapter Settings / Bluetooth Network is shown as not connected and I have not found how to change it. In Settings I managed to get the phone paired by doing it from the phone itself but it still does not connect. Sometimes a popup request on the phone asks for a code number which should be shown in the phone but usually it isn't, or on occasion if it is it is rejected. None of the other Bluetooth devices are listed in Settings. It is all utterly confusing so I hope someone can make sense of it.

 

Settings - Devices - Bluetooth -> Couldn't connect (Error)

Removed with difficulty all Bluetooth paired devices and removed the Bluetooth adapter to install another adapter, both Bluetooth 4.0 (USB 2.0).

Now when trying to pair devices the Windows / Settings / Devices / Bluetooth settings page gives a "Couldn't connect" error message when pressing the "+" button to add devices.

I deleted drivers for the new adapter, installed the old Bluetooth adapter and downloaded the same 2015 driver for the original Bluetooth adapter.

Can add devices via the Control Panel's "Devices and Printers" window and everything seems to be working, but the "tablet-style" Bluetooth settings page shows the above error.

Anyway to fix the Windows settings page like it was before trying to install the new adapter (not the Bluetooth hardware/driver for the original adapter, which is working fine via Control Panel).

Windows 10 LTSC 2019
Broadcom BCM20702 Bluetooth 4.0 USB Device