Windows 10: Bluetooth not detecting any devices. I’ve tried everything I can think of. Help please.

As stated, Bluetooth simply isn’t detecting my devices. I’ve been attempting to connect my Xbox controller to my PC, but it isn’t showing up in the “Add a device” menu. I know that the controller is not the problem, as it is discoverable on my phone, and I’ve tested other Bluetooth devices which also never get discovered on my PC. I tried uninstalling/reinstalling the drivers, but that didn’t fix the problem. A lot of people say to remove the device from the PC, but I can’t even get it to recognize the device in the first place. It’s a brand new PC so I’m not sure what the issue is, but I’ve been stuck trying to figure it out for the past couple of days. Any help would be greatly appreciated.

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Bluetooth devices are not detecting

Hi Sanjay,

Conflicts with the Bluetooth settings after the update is one of the possible reasons why your devices are not detected. For us to assist you better, kindly answer the following questions:

• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.
• When you reinstall the latest Bluetooth driver, did you uninstall it first? Did you get the latest Bluetooth driver from the device manufacturer's website?
• Have you tried the troubleshooting steps in this
  link?

Regards.

 

Bluetooth device disappears from device manager after updating to windows 10

Hi Asim,

Thank you for responding.

I understand the inconvenience you are facing with detecting the Bluetooth drivers in Device Manager.

As you have already tried with start the Bluetooth service, run troubleshooter and etc., I suggest you to try the below and check.

I suggest you to check for the HP utilities that are installed in your device and uninstall the one related to Bluetooth and check if it helps.

Steps:　

• Press Windows + x key to open a task list from the bottom left corner of the screen.
• Select Control Panel.
• Select Programs and Features.
• Select for one of the utility from HP that is related to Bluetooth, right click on it and
  Uninstall.

Hope it helps. Feel free to contact us for any assistance on Windows Operating System, we will be happy to help you.

 

Can't detect Bluetooth devices on Win 10

Hi Zhenyi,

I realize the inconvenience you are experiencing with Bluetooth issue. I will certainly help you.

This issue might occur if the Bluetooth service is turned off, or due to missing or incompatible Bluetooth Adapter driver or incorrect Bluetooth settings.

I suggest you to refer the below Microsoft article on "Fix connections to Bluetooth audio devices and wireless displays" and try the mentioned troubleshooting steps and see if this helps in resolving the issue.

https://support.microsoft.com/en-us...bluetooth-audio-devices-and-wireless-displays

If the issue still persists, try the below steps and see if this helps.

I suggest you to install the latest Bluetooth driver from the computer manufacturer website.

If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click on the setup file of the driver and select
  Properties.
• Select Compatibility tab.
• Place a check mark next to Run this program in Compatibility mode and select
  previous the version of Windows (Windows 8) from the drop down list.
• Let the driver install and then check the functionality.
  

Write to us, if you need further assistance.

Thank You.