Windows 10: Bluetooth not operating

Hi, so my Bluetooth stopped working properly as of late.I tried to connect some new wireless earbuds, but it wouldn't even let me scan for the device.Also, I am unable to remove any previously paired devices at all. It says "remove failed".https://www.youtube.com/watch?v=e97dqr0Nu-UThis video is an example of what happens. Thank you.

:)

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

Windows 10 Bluetooth Operations

Hi,

Thank you for replying.

Try the below methods and check:

Method 1:

I suggest you to check if Bluetooth Service is
started and set to automatic.

• On the desktop, press Windows key + R to open the
  Run Dialog.
• Type services.msc and press
  Enter.
• Check if the Bluetooth Support Service
  is started and set to Automatic.
• If not, right-click on Bluetooth Support Service and select
  Properties.
• From the drop-down, select Automatic and click on
  Start.

Method 2:

I would suggest you to follow the steps mentioned under sections:
Make sure Bluetooth is on and Make sure Bluetooth enabled devices and other wireless devices are on and discoverable from the following link.

Pair a Bluetooth device in Windows

Note: This article is for Windows 8 but steps holds good for Windows 10.

Do keep us updated.

Regards,

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.