Windows 10: Bluetooth not working after update (Dell XPS 9575)

I heard about friends having this issue this morning, and now my Bluetooth is also gone. I assume it’s come from the windows update.

When I go to Device Manager, it says that “Windows has stopped this device because it has reported problems (Code 43)” in the Bluetooth properties. Any ideas to fix this?

submitted by /u/AaltoSax
[link] [comments]

:)

 

Dell XPS 13 lost Bluetooth after Dell update

Hi all,

Sorry for this being my first post, but I've run into a Bluetooth problem and cannot seem to get past it.

I've got a Dell XPS 13 9333 (the initial one) that has performed well for me with the exception of occasional Bluetooth driver burp. In the past I've been able to restore functionality by reinstalling the driver, doing a system restore, etc.

Trouble is, this time, I've run into a brick wall.

Last night I got an alert from the Dell Update daemon that they were installing an update.

This morning everything was working fine and then blink, no more bluetooth mouse. Cycling power on the mouse did nothing and a quick check indicated no Bluetooth device listing in Settings->Devices.

I've downloaded the Intel bluetooth drivers from the Dell website and initially did a repair, and then when that didn't work a removal and then installation. No luck. I've also done a

Restarting the laptop doesn't change anything. No bluetooth.

Looking in the Device Manager, there is no listing for any Bluetooth devices.

Any ideas?

Chris

 

DELL XPS 17 L702X loses bluetooth connection

Hi Paven!

I am sorry but I tried all the steps you suggested with no luck getting Microsoft 5000 Bluetooth mouse to stay conected on the DELL XPS.

It could be that an updated Intel Centrino driver is needed but in going to Intel they say there is no driver update available, albeit DELL does say that this particular machine is not going to be supported under Windows 10.

I also own a DELL Precision 6800 and the new Intel driver did work for the Bluetooth problem on that machine.

I guess we'll just have to wait until a driver is available.

I will also say that I tried to connect an MX Anywhere Bluetooth mouse to the DELL Xps with no luck. It would not even pair or see the mouse.

I have been able to use Bluetooth headphones with the XPS.

Thanks for you help!

Doug

 

Dell XPS 15 2-in-1 (9575) Laptop Goes Up for Order

The new XPS 15 2-in-1 laptops from Dell employ Intel's 8th generation 'Kaby Lake-G' processors with Radeon RX Vega M GL discrete graphics which features 4GB of HMB2 memory. The entry XPS model comes with an Intel Core i5-8305G processor, 8GB of DDR4-2400MHz memory, and a 256GB M.2 PCIe SSD for storage. It also sports a 15.6-inch FHD (1920 x 1080) InfinityEdge anti-reflective touch display with support for Dells' Active Pen Stylus and a full-size, backlit MagLev keyboard. The Intel Core i5-8305G model starts at $1,499.99. The higher-end models, on the other hand, use the more powerful Intel Core i7-8705G processor while conserving the exact FHD display and MagLev keyboard. A 256GB M.2 PCIe SSD serves as the primary storage across all models. The Intel Core i7-8705G with 8GB of memory starts at $1,699.99 and the 16GB variant at $1,799.99. And lastly, the XPS 15 with an Intel Core i7-8705G processor, 16GB of memory, and a 4K Ultra HD (3840 x 2160) goes for $2,199.99.

Dell consistently listed the XPS 15's memory as 'integrated'. After browsing through the service manual, we didn't find a section on replacing or upgrading the memory. Therefore, it's safe to say that the XPS 15 (9575) comes with memory soldered to the PCB. This shouldn't be a let down for most consumers as 16GB of RAM is more than sufficient by today's standards. However, prosumers might want to hold off for now until a 32GB SKU is released.