Windows 10: Bluetooth not working either error 31 or 10

Since no matter how I try to upload a screenshot, you'll have to work without it. I cannot connect to any of my Bluetooth devices. None of them are seen when rescanned for either. I left for dinner tonight with everything working. Came home and have nothing showing connected that isn't hard wired now. Device Manager shows an error 31 from the Broadcom BCM20702 Bluetooth 4.0 USB Device. Below that it shows a working? Intel Wireless BluetoothR device or driver. I followed a few websites that "address" the error 31. All but one did nothing. The one that changed anything just changed

:)

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

Bluetooth in windows 10

USB-BT211 Mini Bluetooth Dongle - Support

• Support A2DP for Wireless Stereo Music Playback

Edit: This is a dongle with old BT version I see now, but I'm sure you can find a Asus BT4.0 version.

Edit2:

@aasim1111 I have this one, it doesn't show that it supports A2DP in the specs but I think it'll work, otherwise send a mail to Asus and ask.
USB-BT400｜Adapters｜ASUS Global

 

error code 31

Hi Roderick,

To resolve the error code that you encountered, we recommend that you check this support page article:
Error codes in Device Manager in Windows. Please refer to
Code 31: "This device is not working properly" section and follow the suggested troubleshooting steps.

Feel free to post back if you need more help.