Windows 10: Bluetooth Not Working: 'Service Name Is Invalid' and 'Code 43' USB Descriptor Error

Subject: Bluetooth Not Working: "Service Name Is Invalid" and USB Descriptor Request Issue Code 43Body:Hello,I’m having persistent issues with Bluetooth on my ASUS laptop. Here’s the situation:My Bluetooth adapter shows up in Device Manager, but it’s not functioning properly.I’ve tried various troubleshooting steps, including updating drivers, uninstalling/reinstalling drivers, and resetting Windows Bluetooth services.When I attempt to restart the Bluetooth support service, I get the error: "The service name is invalid."Additionally, Device Manager shows an "Unknown USB Device Device Descri

:)

 

Bluetooth stopped working (Device Descriptor Request Failed) Code 43

The Bluetooth on my Gigabyte Aero 14 (Windows 10 Home 19042.685) suddenly stopped working. I can't find it anymore in device manager, and in its place there's an entry under "Universal Serial bus controllers" that says "Unknown USB Device (Device Descriptor Request Failed)".





I tried uninstalling/reinstalling the device, but I keep getting the same error: the device status reports the message:

Code:

Also tried uninstalling/reinstalling all USB devices following , which describes the same issue I have).

Installed and reinstalled Bluetooth drivers too (Download Software and Drivers for Intel(R) Wireless Bluetooth(R)). The Windows 10 troubleshooting tool didn't help, and says I do not have Bluetooth on this computer.

Services.msc reports that Bluetooth Support Service is running (Automatic Trigger Start). Bluetooth User Service doesn't seem to start automatically, but I can manually turn it on. Doesn't have any effect though.

I ran scannow and cleanup image, but those didn't help.

Code:

Anything else I can try before calling it a hardware failure and... buying a Bluetooth dongle I guess?

 

Generic Bluetooth Dongle - Error Code 43 ;(


I bought this super cheap generic bluetooth dongle. The reviews gave me the feeling it wouldn't work, but i thought how hard could it possibly be? The reviews were right, it doesn't want to work right out of the box, I get an error code 43, and I'm really not sure what to do. I've tried uninstalling/reinstalling the device and I get the same error. I think it's missing a specific driver but I'm not sure. It's an Excelvan (Imgur: The magic of the Internet), a brand you've probably never heard of (until now *Cool)

I have it plugged into a USB hub, it flashes red so i know its working... (cant see it here because of the flash)




Device Manager...




right click, Properties...




Driver tab...




clicked Update driver...





My computers' specs are listed below, but it's basically an HP 64-bit laptop.

 

Generic Bluetooth Dongle - Error Code 43 ;(

If there is a return policy that goes with the purchase, return it for refund.
Trust the review a bit more.