Windows 10: Bluetooth On/Off gone reinstalling drivers didn't work

Discus and support Bluetooth On/Off gone reinstalling drivers didn't work in Windows 10 Drivers and Hardware to solve the problem; I cannot get the Bluetooth on/off switch to appear in settings. It previously worked fine and as I was connecting an Xbox controller it suddenly... Discussion in 'Windows 10 Drivers and Hardware' started by Pacatt, May 15, 2020.

  1. Pacatt Win User

    Bluetooth On/Off gone reinstalling drivers didn't work


    I cannot get the Bluetooth on/off switch to appear in settings. It previously worked fine and as I was connecting an Xbox controller it suddenly disappeared. I have updated all my windows updates and have uninstalled and reinstalled the drivers then restarted the computer multiple times all to no avail. In the device manager Bluetooth comes up with a yellow triangle and the log says it has stopped worked due to a problem code 43. I also don't have generic adapter or whatever it is mine says Qualcomm Atheros QCA61x4 Bluetooth with a yellow caution sign by it.

    :)
     
    Pacatt, May 15, 2020
    #1
  2. nick255 Win User

    Can't get Bluetooth working...

    If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

    The only thing i can think of to fix if it isnt recognised by linux is the following:

    Firstly you have to find out what chipset your bluetooth dongle uses.
    Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
    Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

    If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

    To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

    Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.
     
    nick255, May 15, 2020
    #2
  3. Bluetooth Function GONE

    Hi,

    I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

    Regarding your question:

    Try these procedures:

    Before proceeding, we need more information to help you better.

    Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?

    Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)

    Note:

    In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.

    To check the drivers installed in Programs and features, Press Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.

    Until you get back to us with the required information, follow the below steps and check if it helps.

    Step 1:

    I would suggest you check if Bluetooth Support service is started.

    Press Windows + R keys on the keyboard, type services.msc and press OK.

    Now, find Bluetooth Support Service and start it

    Double click on the Bluetooth Support Service set the startup type as Automatic.

    Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

    How to: Install and Update drivers in Windows 10

    Also, I attach some link with more procedures you can try in this one didn't work:

    https://support.microsoft.com/en-us/help/14169/...

    https://answers.microsoft.com/en-us/windows/for...

    I hope it works,

    Best Regards,

    Diego R.
     
    Diego Rios_06, May 15, 2020
    #3
  4. LVTHER Win User

    Bluetooth On/Off gone reinstalling drivers didn't work

    Turned off bluetooth, now the button is gone.

    I bought a Bluetooth dongle (ZEXMTE), worked as I needed, but then I turn off Bluetooth under devices, and now I cannot get it to turn back on.


    Bluetooth On/Off gone reinstalling drivers didn't work [​IMG]


    Bluetooth On/Off gone reinstalling drivers didn't work [​IMG]


    Ive ran the troubleshooter
    The device shows up under device manager (when I unplug and plug it in, it plays the noise but doesnt flash anymore)
    Ive tried reinstalling the driver
    Made sure Bluetooth services are running

    Also tried these steps:
    No button for bluetooth in action center - Windows 10 Forums
    blutooth not turning on in Windows 10 - Microsoft Community

    So I went into the device manager, right clicked, uninstalled the device. When I plugged it back it in, voila its working again.
     
    LVTHER, May 15, 2020
    #4
Thema:

Bluetooth On/Off gone reinstalling drivers didn't work

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