Windows 10: Bluetooth only works when I restart computer

I have a VAIO with Windows 10. The displayed information for bluetooth on Device Manager is a Qualcomm Atheros AR3012 I have no idea if this is the correct bluetooth adapter or not.


For about 4 weeks now, every time I hybernate or put my computer to sleep, bluetooth stops working. It shows that it's on, shows me my paired devices, but it won't connect to or find any devices. It only works if I restart. The only thing that I have tried is the bluetooth troubleshoot but that didn't work.


Any help would be appreciated.

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

bluetooth not working

Hi Mohit,

Thank you for posting on Microsoft Community.

We appreciate your interest in Windows 10.

Please share the details.

• Have you updated your Bluetooth adapter driver?

As Bluetooth stopped working it is a Bluetooth driver issue on the system so I would suggest you to update the Bluetooth drivers and check whether the issue get fixed.

If not, please try the troubleshooting steps below by Uninstall and Reinstall the BluetoothDrivers method.

Step 1: Uninstall the BluetoothDrivers.

a. Press 'Windows Logo + X' keys on the keyboard.

b. Click on Device Manager from that list.

c. Search for the BluetoothDrivers from the device list, right click on it and then select Uninstall. On the un-installation window, if you have an option: Delete the driver software for this device, you may select that and then remove the corrupted drivers
from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

e. After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

f. Update Driver Software from the Manufacturer’s website.

Step 2: Go to the manufacturer’s website and search for the latest Windows 10 drivers available for the BluetoothDrivers and then install it by following the instructions given in the website.

Below link is an article about Why isn’t Windows finding my Bluetooth or other wireless device?

http://windows.microsoft.com/en-us/windows-10/support

Please reply us with the required information to assist you further.

Thank you.

 

Bluetooth doesn't work on my computer.

Hello David,

Thank you for updating us. For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the make and model of your Bluetooth dongle?
• Have you tried pairing a different device to your Bluetooth dongle?

Furthermore, we recommend performing the suggested troubleshooting steps on this
article
to help you resolve connection issues to Bluetooth audio devices.

We look forward to your response.

Regards.