Windows 10: Bluetooth problem: JBL Tune 770NC failing to pair with Windows 10 PC

Hi there,I'm having trouble connecting my bluetooth pair of headphones JBL Tune 770NC with my Windows 10 Pro PC 22H2, 19045.3693Some machine specs -ASUS PRIME B450-PLUSAMD Ryzen 7 3700X 8-Core ProcessorNVIDIA GeForce RTX 2070Steps to reproduce issueut my JBL headphones into pairing modeBluetooth icon from lower menu bar > Add Bluetooth or other device > Bluetooth choose kind of deviceDoes not detect anything at all.Things I've tried:1 The headphones do connect to my phone2 I've tried the Bluetooth troubleshooter. just comes up with "check bluetooth radio status" "fixed"3 I t

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JBL charge2 bluetooth speaker

I'm running Windows 10. my JBL Bluetooth speaker was working. My PC speakers are working and I can't find the JBL, but now when I open Control Panel the JBL Is listed there but has no listing under the 'services' or ' hardware' tabs. When I click on the
picture of the JBL speaker, it shows at the bottom of the screen as being paired.

Need help!!

Frustrated

Russell Brown

 

JBL Infinity Mini2 pairing issue

Just to recap - the issue is JBL Reflect Mini2 doesn't pair with Dell XPS 8930 running Windows 10 1909.

JBL Reflect mini 2 has Bluetooth Profiles A2DP 1.3, AVRCP 1.5, HFP 1.6. Its Bluetooth version is 4.2 which backward compatible.

I have tried installing/un-installing drivers / devices, all the usual stuff that is available online.

Dell replaced BT card from Killer to Intel AC 8265 but still doesn't work.

I tried with different computers and different bluetooth devices. Below are the findings:

1. JBL Reflect Mini2 doesn't pair with Intel AC-8265 [BT driver 21.90.0.4 and Wifi Driver 20.70.17.1] on Dell XPS 8930 running Windows 10 Pro 1909. Device gets listed as 'Bluetooth Handset' while pairing but it doesn't connect. Device should list as 'JBL Reflect
   Mini2'.
   
2. JBL Reflect Mini2 is backward compatible. It works with cards that support BT4.0:
   • AC 7260 [on Toshiba laptop running Windows 10 Pro 1909];
   • N-1030 [on HP laptop running Windows 7]; and
   • Avantree BTDG 40S [USB BT adaptor on Dell XPS 8930 running Windows 10 pro. The same desktop where JBL doesn't connect with Intel AC-8265]
     
3. Intel AC -8265 works with Bose speakers, Sony headphone and JBL Charge 3 that I had bought few years back. So assume they support BT4.0
   
4. JBL Mini2 BT4.2 works well with Apple devices -iphone and Macbook Air

So it seems JBL Mini2 pairing with Microsoft Windows 10 has issues when the BT card supports 4.2.

Has anybody experienced problem connecting BT4.2 device to a computer running Windows 10 1909 and having BT card that supports 4.2?

 

JBL Infinity Mini2 pairing issue

Hi!

I have bought a new JBL Infinity Mini2 bluetooth headphone. It pairs with iPhone, MacAir, Toshiba Tecra running Windows 10 pro but doesn't pair with Toshiba Portege running Windows 10 pro.

Toshiba Portege has latest BIOS and latest bluetooth driver. When tried pairing, it displays Infinity Mini 2 as 'Bluetooth Headset' but doesn't pair. Portege pairs and connects with Bose bluetooth speaker and Sony bluetooth headphone. Bluetooth driver on
the laptop is Intel v20.100.6.4.

Any suggestions how to fix it?

Thanks