Windows 10: Bluetooth Service Name Question

I recently purchased a usb dongle so that I could easily use my bluetooth headset--finally! (I had no idea that I just needed a dongle to unlock bluetooth on my desktop.) I gave up on trying to install the latest driver and I'm just using the default driver from 2015 that Windows installed. After doing some investigating for no reason, I noticed that there were two services with similar names. I wasn't sure if this happened because I uninstalled/reinstalled the driver or if both of the services are needed, even though one of them isn't running and doesn't run when I tell it to start. Can someone tell me if this is needed? If not, how do I delete it? I also noticed that some of the services contain "5859f." Not too sure what that means.





:)

 

Bluetooth Services

I've been using the audio gateway on my phone for a while, but when I actually looked through the list of services it does provide, I found it to be quite large. For some reason, my computer doesn't support many of these, such as remote control etc.

I'm pretty sure it has more or less to do with my bluetooth adapter, because it gives me only a small list of the total services it can accept. Anybody have any idea how I can add more?

 

Pairing Bluetooth Headphones

As an additional troubleshooting step, we suggest that you try to change the Startup type for Bluetooth Support Service as Automatic. Here are the steps:

• In the search box, type services and click on the result.
• Select and double-click Bluetooth Support Service.
• Under the Startup type, click on the drop-down menu and change it to
  Automatic.
• Restart your computer.

For any results, please send us a response.

 

Bluetooth device is shown as not present.

Hello Dominika,

Thank you for getting back to us. Since the issue still persists after following the steps on the article above, we'd like to know more. Kindly answer the following questions:

• Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
• What is the make and model of your Bluetooth device?
• Can you tell us the specific bluetooth devices that you're using on your Windows 10?
• Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features?
  

Meanwhile, we suggest that you check if the Bluetooth services is enabled by following the steps below:

• Press Windows + R keys on the keyboard, type services.msc and press OK.
  
• Right click on Bluetooth Support service and select
  Restart.
  
• Right click on Bluetooth support service and select Properties
  and check if the startup type is Automatic.

We'll be waiting for your response.