Windows 10: Bluetooth speaker audio chopping but fine with headphones

Hello, I have a weird issue with my JBL Flip 5: when playing music or streaming, the audio sometimes jumps or is choppy. The thing is that only happen with the speaker, the bluetooth headphones also JBL work fine. The same thing happen with my 2 Mac MacBookPro 2014 and MacBook Air 2017. I can't find out what is going on. I tried uninstalling/installing drivers, Windows is up-to-date. I really appreciate your help. In this case, I'm running Windows 10 x64 Home Pro.

:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

When Changing to Bluetooth Speaker/Headphones Audio Stops


When I have a program that has audio open and decide to switch to a bluetooth speaker or headphones the device is recognized and it switches over but when I look at the volume mixer the program does not move to the new device. I have tried it with a desktop and laptop with windows 10. As well as a bluetooth speaker and bluetooth headphones. The current solution is to close and reopen the program. Is there a way to force it to move over? Is this intended for some reason? Thanks.

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator