Windows 10: Bluetooth stopped working after update today 23/01/2025

After I updated my PC this morning 25/01 my Bluetooth just stop working. Tried update driver didn't work.PC recognises Bluetooth but as you can see it won't work. Driver was last updated Dec 2024.

:)

 

Bluetooth stopped working

Had exactly this same issue today, but didn't turn out very well for me: there's likely a hardware fault on the Bluetooth component of the motherboard.

Try to look here to find some inspiration: Bluetooth stopped working (Device Descriptor Request Failed) Code 43

 

Bluetooth not working all of a sudden,it has to do w win update today

1909 18363.1198

believe, the window update cumulative update (KB4592449) has broke the bluetooth connectivity on my laptop. It not working at all with my logitech mouse. The very first step, I did was check the

in settings It shows the bluetooth as turned off, However I tried to Add again, this message appeared




This is very unusual, it first time this happened, no other occurrence where the bluetooth goes completely missing. I checked on the

where I found two things, One was bluetooth missing and other one being Unknown USB Device error (

Code 43 ) I took the next step to reinstall or repair mode to fix the driver (Qualcomm QCA9377wifi +bluetooth ). This also did not fix the problem

Under troubleshoot in settings, I did run the troubleshooter, only to find that problem found detected, it doesn't say anything else other than this information. One thing I did was go in to services then on "Bluetooth audio gateaway service" "Bluetooth support Service " "Bluetooth user support service " I reapplied whatever the setting was and service status as running.

I am still trying to figure out whats going on, I would appreciate if someone can take a look or share some knowledge on fixing the issue. Thank you.
Btw, I uninstalled the update, the bluetooth doesn't work.

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.