Windows 10: Bluetooth TWS not connecting as Headphone for sound only connecting as mic

Discus and support Bluetooth TWS not connecting as Headphone for sound only connecting as mic in Windows 10 Software and Apps to solve the problem; I used to regularly use my TWS noisebuds vs 102 plus on my laptop acer nitro 5 an515-57-50JFbut one day they suddenly stopped connecting for audio only... Discussion in 'Windows 10 Software and Apps' started by Kartik Gaur, Nov 18, 2023.

  1. Bluetooth TWS not connecting as Headphone for sound only connecting as mic


    I used to regularly use my TWS noisebuds vs 102 plus on my laptop acer nitro 5 an515-57-50JFbut one day they suddenly stopped connecting for audio only connecting for mic and when i checked deeper into some setting it shows that they are connected as headset and not as headphone im not that good at using a PC so i dont know where else to checkI tried redownloading some drivers to no avail.I'll provide with the screenshots of all the settings I know if anything else is required please tell meplease help me someone

    :)
     
    Kartik Gaur, Nov 18, 2023
    #1
  2. Bazsl Win User

    Cannot connect to bluetooth headphones after upgrade to Win10


    I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.
     
    Bazsl, Nov 18, 2023
    #2
  3. MisterEd Win User
    Computer Won't Use Headphone Mic

    Are you using a wired or wireless connection?

    If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
    I I left-click on speaker icon on taskbar tray I see my options for the speakers:

    • Speakers (Realtek High Definition Audio) = Laptops built-in speakers
    • Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
    • Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode
    I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.

    Bluetooth TWS not connecting as Headphone for sound only connecting as mic 316281d1611718196t-computer-wont-use-headphone-mic-2021_01_27_03_29_571.jpg


    However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

    To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
    Note I can always override this at any time. To do this...
    I right-click on speaker icon on taskbar tray and left-click on Sounds

    Bluetooth TWS not connecting as Headphone for sound only connecting as mic 316282d1611718382t-computer-wont-use-headphone-mic-2021_01_27_03_33_032.jpg


    The first tab Playback is for the speakers

    • Headset = Headphones mono mode
    • Headphones = Headphones stereo mode
    • Speakers = Laptops built-in speakers

    Bluetooth TWS not connecting as Headphone for sound only connecting as mic 316283d1611718412t-computer-wont-use-headphone-mic-2021_01_27_03_33_323.jpg



    The second tab Recording is for the microphone

    • Headset = Headset's microphone
    • Microphone Array = Laptop's built-in microphone
    • Stereo Mix = N/A

    Bluetooth TWS not connecting as Headphone for sound only connecting as mic 316284d1611718443t-computer-wont-use-headphone-mic-2021_01_27_03_34_044.jpg


    To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.
     
    MisterEd, Nov 18, 2023
    #3
  4. Bluetooth TWS not connecting as Headphone for sound only connecting as mic

    Bluetooth headphones connected but no sound ("Connected: music")

    My Bluetooth headphones (Sony WH-1000XM4) have been working fine with my laptop since I got them, but the audio randomly quit working while watching a YouTube video today. Now, whenever I connect my headphones they are displayed as "Connected: music" rather than "Connected" and play no sound at all. My volume level does not affect the lack of sound playback. The headphones work fine with any other device (e.g. my phone).

    Steps I've taken to troubleshoot (all have had no effect):

    Restart headphones

    Restart laptop

    Un-pair and re-pair headphones

    Uninstall and reinstall device drivers

    Update Bluetooth device drivers

    Run audio troubleshooter

    Restart Bluetooth Support Service

    The headphones are set as my default playback device. Are there any other steps I can take to try and resolve the issue? Other similar threads I've found for this issue have been microphone issues, not sound playback. I appreciate any advice Bluetooth TWS not connecting as Headphone for sound only connecting as mic :)
     
    Devin Walsh, Nov 18, 2023
    #4
Thema:

Bluetooth TWS not connecting as Headphone for sound only connecting as mic

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