Windows 10: Bluetooth uninstalled from device manager

Hello


The Bluetooth icon on my laptop disappeared earlier this morning from both the toggle keys and the notification panel. Added to that, the Bluetooth on/off button also disappeared from the Bluetooth Settings. Even in the Device Manager, Bluetooth appeared in the "Hidden icons" section, and there were no options on right-clicking the same, except "properties" and "scan for hardware changes"


To fix the issue, I tried uninstalling the Intel R Wireless Bluetooth from the Bluetooth drop-down. Various sites, including Microsoft wrote that they would re-install themselves after either a restart or scanning for hardware changes. But now, the Bluetooth option seems to have completely disappeared from the Device Manager and I have no idea how to proceed with getting it back on my laptop.


Attached below are what I currently see on the Device manager Hidden icons visible and Bluetooth settings


Hoping you could suggest a solution for the problem

Thank you




:)

 

Bluetooth services and device manager

Hi Tina,

Having an incompatible driver causes functionality issues like what you are experiencing right now with your Bluetooth. To resolve such issue, we suggest that you uninstall and reinstall your Bluetooth drivers manually instead of letting Windows search for
an updated driver automatically. Here are the steps to do that:

• Visit your device manufacturer’s website to download the latest driver.
  
• Right-click on the Start button, then select Device Manager.
• Select Bluetooth, then the Bluetooth driver
  name.
• Right-click on driver and then select Uninstall device >Delete the driver software for this device check box >
  Uninstall.
• After uninstalling, right-click the driver that's having the issue, select
  Update driver > Browse my computer for driver software.
• Select Browse > look for the drivers you've just downloaded >
  OK.
• Select Next > follow the steps to install the driver >
  Close.
• Restart your computer.

You can also refer to this
article to see troubleshooting steps for common Bluetooth issues.

Update us on the status of the issue.

 

Bluetooth device disappears from device manager after updating to windows 10

Hi Asim,

Thank you for responding.

I understand the inconvenience you are facing with detecting the Bluetooth drivers in Device Manager.

As you have already tried with start the Bluetooth service, run troubleshooter and etc., I suggest you to try the below and check.

I suggest you to check for the HP utilities that are installed in your device and uninstall the one related to Bluetooth and check if it helps.

Steps:　

• Press Windows + x key to open a task list from the bottom left corner of the screen.
• Select Control Panel.
• Select Programs and Features.
• Select for one of the utility from HP that is related to Bluetooth, right click on it and
  Uninstall.

Hope it helps. Feel free to contact us for any assistance on Windows Operating System, we will be happy to help you.

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist