Windows 10: Bluetooth Went Missing

Discus and support Bluetooth Went Missing in Windows 10 Drivers and Hardware to solve the problem; Ok here's what happened. My laptop has built in bluetooth on windows 10. It was working fine for awhile but then my mouse yesterday wouldn't move or... Discussion in 'Windows 10 Drivers and Hardware' started by SupermaNn, May 16, 2016.

  1. SUPERMANN
    SupermaNn Win User

    Bluetooth Went Missing


    Ok here's what happened. My laptop has built in bluetooth on windows 10. It was working fine for awhile but then my mouse yesterday wouldn't move or click anything on my laptop. Its disappeared from the Action Center/Notification bar, and its not on the tab side of the settings under the settings "Devices - Printers Bluetooth Mouse".

    I went into device manager and under the Bluetooth section I right clicked and hit update driver software. It said a new driver was found and installed it and restarted my computer. It is now nowhere to be found.

    The only thing that may be different in device manager (I don't know if it was like this before or not I don't remember) but under Universal Serial Bus controllers, I have an "Unknown USB Device (Device descriptor request failed)" That could have been there before or it could have happened after I'm not sure. I'm just giving extra info if its helpful.

    Also I found the section for drivers on the Acer website but there was 5 or 6 different bluetooth drivers and I didnt know which one to download. My laptop is an Acer Aspire E5-722-81MJ. Thanks for helping!

    :)
     
    SupermaNn, May 16, 2016
    #1
  2. ROBMAN65
    RobMan65 Win User

    Bluetooth adapter disappeared from Device Manager

    I forgot to mention that before I went to Services.msc I went into the device manager, but Bluetooth was missing
     
    RobMan65, May 16, 2016
    #2
  3. TIME LADY
    Time Lady Win User
    Bluetooth Toggle Missing and Not Working

    Can you restore the pc to before the Bluetooth went missing? If so do that then update the driver.
     
    Time Lady, May 16, 2016
    #3
  4. DALCHINA
    dalchina New Member

    Bluetooth Went Missing

    Hello, make sure 'Airplane Mode/Flight Mode' is not enabled (its tile on the Action Centre fly-in should be dull). If enabled, this will disable Bluetooth. Similarly, check Settings to ensure Bluetooth is on.

    Are you saying there is no driver installed despite installing one?

    And do you have a relevant system restore point? Or a system image or disk image that you created?

    Unknown device:
    How to Find Drivers for Unknown Devices in the Device Manager
    Unknown Device Identifier Download
    Similar:
    Bluetooth driver/adapter gone after updating from Win 7 to Win 10 - Page 2 - Windows 10 Forums
     
    dalchina, May 19, 2016
    #4
Thema:

Bluetooth Went Missing

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