Windows 10: Blurred screen, videos play slow, what is the cause of this?

Hello, Patrik here.I have not found a proper solution to this problem I have with ALL of my devices that I have at home.Even people at the local PC services told me that they've never seen anything like this.So I decided to ask for a bit of help from you guys. I have been experiencing this issue with my pc and laptop and TV box over the past year.Videos play slow, like there's a bit of sluggishness to videos. Music is practically unlistenable because of this.Videos do play, but the screen is blurry, to the point that it hurts my eyes if I look at it for too long 2hrs or more.Is it a malware,

:)

 

KB3149135 and KB3163018 causing Youtube (or other videos) unable to play at full screen mode.

To your questions:

Before we assist further, I would like to ask you a few questions:

• 
  Which browser are you using to browse YouTube videos (Edge, Internet Explorer, other
  
  • All: Chrome, Edge, IE.
• 
  Did you check if similar issue persists on browsing YouTube videos on other browse
  
  • Yes, happens on all browsers.
• 
  Does the issue occur on playing videos saved in the system drives?
  
  • No, only online videos on browsers.

I tried your suggestion twice to uninstall the drivers and reinstalling it again, didnt work.

I also tried installing the update in clean boot, also didnt work.

I am sure it is not a browser issue. Here is my debug:

I went one step further.

Upon installing the 2 updates, I uninstalled security update KB3163018 only, and i was able to play full screen mode again. BUT, problem is Windows keeps forcing me to install KB3163018 every time!!! And when this KB3163018 is installed, my youtube can't
play full screen mode again. And I have to go programs feature to uninstall this update everyday! Please help address this issue. Thanks!

 

video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

I can't get a video to stream to my lg smart tv in full screen , it's playing full screen on the pc no problem

Hi Steve,

To assist you better, I like to know; how exactly you are trying to stream video from your PC to LG Smart TV?

As an initial step, I suggest you to try updating the display adapter on your system.

Follow the below steps:

• Click on the Start button, and type Device Manager on the search bar.
• Open Device Manager, expand Display Adapters.
• Find and double-click Display Adapters from the left panel to update.
• Right-click the device, and click Update.

As you are able to play the video full screen in your PC, then it might be an issue related to LG Smart TV. I suggest you to check for the LG Smart TV manual and check what all settings need to done to play video in full screen.

Kindly reply to us, with the status of your issue. We will be happy to assist you.

Thank you.