Windows 10: Blurry 4k screen and can't change active signal resolution from 1920x1080 to 3840x2160

Hello, please help me, I am so desperate right now. Can't change active signal resolution, it says 1920x1080 and my desktop resolution is 3840x2160. It causes that my whole screen is blurry, text, icons everything. Nvidia 730 is updated. Nothing seems to work. Help me please as soon as possible. I need my pc

:)

 

Active Signal Resolution

Hi i'm trying to change my Active Signal Resolution from 3840x2160 to 1920x1080 so I can use an additional screen.

 

Resolution Issues - 3840x2160 Recommended, 1920x1080 Missing

Okay,

I've posted this issue with MSI and with NVidia, but when in doubt all configurations do tend to fall back on the operating system, which in this case is Windows 10 Pro.

I just got a 4K capable, VR ready gaming laptop. (MSI GT75 Titan-4k071 8RG) It is great, and gaming with it is phenomenal.

However, there is a weird behavior. It natively boots to the 3840x2160 resolution. That is the windows recommended resolution. However, I have found that the DPI compatibility issues between windows and many current software products makes it a bit unusable
for regular operations. From 640x480, to 1024x768, even unto 1920x1080 I have never had to adjust the DPI to anything but 100%, but the 4k super hi res is practically unreadable even in File Explorer. Perhaps this will adjust with time, as such things do
with all newer technology. But for now, most of the applications I use act very volatile when using the DPI settings of 200% to make the screen readable, even with recommended Windows "Compatibility" in operation. When I want to play a game in the higher
4k res, no problem, but for everyday use, logging into work, writing code, and so on, I quite prefer the 1920x1080 resolution.

That's where the issue arises. When I boot up the laptop, that resolution is not present. I have available to me 3840x2160, 1900x1440, 1900x1200, and then 1680x1050 and lower resolutions. But not 1920x1080.

The moment I plug my HDTV into the external HDMI port for dual monitors - an HDTV which natively supports 1920x1080 and can go no higher - the system automatically recognizes it, and the 1920x1080 resolution suddenly becomes available for
both monitors. Once I disconnect the TV, however, the 1920x1080 resolution disappears again, and my laptop monitor reverts to the 3840x2160 resolution.

This seems extremely odd. If it can support the resolution with the TV plugged in to the HDMI port, it should be able to support it when the TV isn't plugged in.

Any Ideas?

Thanks

Jaeden "Sifo Dyas" al'Reac Ruiner

 

Incorrect active signal resolution

Hello, I am having problems with the display resolution and would like some help on the matter.

My setup is the following:

- Screen 1: laptop screen - Native resolution 1920x1080

- Screen 2: Dell monitor connected on a USB-C port using a DP adaptor - Native resolution 1920x1080

- Screen 3: Samsung monitor connected over HDMI - Native resolution 1360x768

All monitors are using the integrated Video Card - Intel HD Graphics 620 and my OS is a Windows 10 pro version 1803.

I set the indicated resolution on each screen but the screen 3 is looking blurry. Go to "advanced display settings" and I can see even though the "Desktop resolution" is correctly set, the "Active signal resolution" is set to 1920x1080. From here I go to Display
adapter properties for Display 3 and select a different mode with my resolution. Nothing changes.

Sometimes I would take the laptop elsewhere and connect another monitor with a 1920x1080 resolution using the HDMI port, so I am guessing that somehow is still detecting the active signal resolution as that one, even though the monitors' models and makers are
different.

How can I force the "active signal resolution" to be the monitor's native 1360x768 instead of 1920x1080?