Windows 10: Bogus Popup Ad

All of a sudden, when I try to view TV online, by using the guide from Spectrum TV, I get a porup ad saying that I need to update my securuty software and to click on the “Upgrade Now” button.I do not have any addiional security software installed on my laptop and certainly do not need to upgrade. If I choose “Live TV” and set the “Power On Channel” to the channel that I want to watch, it works. as opposed to choosing a channel from the guide and then proceeding to that channel by clicking on “Watch TV”, which is what I used to do and then I get the popup.Spectrum customer service says they d

:)

 

Unwanted popup webpage

See if these multi-step removal guides help:

• https://malwaretips.com/blogs/win-an-iphone-virus-removal/
• https://malwaretips.com/blogs/remove-popup-ads-windows-10/

Suggestion to read:

Best Practices for Safe Computing - Prevention of Malware Infection

 

reimage popup

I would give the other 3 options mentioned in the first guide:

• STEP 3: Use HitmanPro to scan for malware and unwanted programs
• (Optional) STEP 4: Reset the browser settings to their original defaults
• (Optional) STEP 5: Double-check for malicious programs with Zemana AntiMalware
  

a go.

And I would start with Step 4, resetting your browser

 

Popup ads

Hi,

I am , an independent adviser here to help.

Here is the list of Malware removal tool:

https://answers.microsoft.com/en-us/protect/for...

I personally recommend Emsisoft Emergency Kit.

Do you have any screenshot of the popup?

Disclaimer:

This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.