Windows 10: Boot Loop after turning off Laptor during Windows Update

Hello everyone,


I had to shut down my laptop during a Windows update and as you could expect, now it can't boot..


When I try to power on, here is what I get : Fujitsu logo, then, really quickly, a console opening and closing, and "Attempting to recover installation.." and "Undoing changes made to your computer" in quick succesion then shutdown, then Fujitsu logo and again and again and again.


Here is everything I tried so far :


F12 -> Windows Recovery Environment -> Troubleshoot :

• System Restore : no restore point on my computer
• Start-Up repair : can't repair
• Go back to previous version : no previous version found
• Command prompt : tried to fix MBR

Then in safe mode :

• sfc /scannow : did find files he repaired and files he couldn't repair
• DISM /Online /RestoreHealth... : didn't work with Safe Mode so I downloaded Windows 10 Version 1803 to mount on USB and then use the DISM /Online /RestoreHealth from install.wim on the USB to repair all the corrupted files (in fact it was only about Windows Powershell Management Defender
• then sfc /scannow, everything appeared fine and repaired
• in the Event Viewer, nothing appears in "Critical"
• I tried to untick the "Automatically restart" for system failure

I still have the same problem, and I'm looking for help, if there is anything that can be done !


Thanks in advance,

:)

 

Boot loop

Hi Terri,

This issue occurs when there are broken components on the boot configuration data of your system. To troubleshoot your boot loop issue, we suggest that you boot in
safe mode through the Windows
Recovery Environment option. To do this, follow these steps:

• Turn on your computer. When the Windows logo appears, unplug and replug the device. Perform these steps three times.
• On the fourth instance, turn on your device without unplugging it. The Windows Recovery Environment window will appear.
  
• On the Choose an option screen, click Troubleshoot.
• Click Advance options.
• Click Startup Settings.
• Click Restart.
• Once your computer restarts, you will see a list of options. Press the F4 key to start your computer in
  safe mode.
  

Once done, we suggest that you perform a system restore after booting in safe mode. System Restore will be able to revert your PC or laptop to their previous state, which can be used to repair and recover system malfunctions or issues. Restoring won’t affect
your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:

1. Right-click the Start button, and then select
Control Panel.

2. Search Control Panel for
Recovery.

3. Select Recovery > Open
System Restore > Next.

4. Choose the restore point related to the problematic
app, driver, or update, and then select
Next > Finish.

Feel free to post back if you need further assistance.

 

Latest update fail now computer is stuck in a boot/loop

We appreciate your update, Scott. We have found another options to resolve your boot loop issue. We suggest that you check and follow the resolutions provided by
Andre Da Costa and Ramesh.Kumar from these threads:

• Thread 1.
• Thread 2.

Your reply is most important to us to ensure we assist you accordingly.

 

Windows 10 endless loop reboot

Hi,

• Have you checked if the hard disk is set as first boot device in the BIOS?
• Which version of Windows is installed on the computer?
• What did the HP supported suggested you to fix the issue?

I suggest you to follow the steps provided in the following article and check if it helps.

Windows 10 endless loop reboot

If the issue persists, please get back to us with the more information about the interaction with HP support and the outcome of the issue.