Windows 10: Boot Up requires 2 times, normal and restart to get MSN and Win 10 mail to work correctly

I turn off my pc every day after use. When I reboot, after everything loads up I try to check windows 10 mail and it automatically scrolls all the way down to mail that was dated 2009. It will not let you scroll up to today's mail. The same happens in MSN, it automatically scrolls all way down to bottom of page and will NOT allow you to scroll to the top. I have already swaped out the mouse, updated mouse drivers and swaped out keyboards. Makes no difference. There must be something messed up in the boot up or start up. I have to restart a second time and then erverything is fine.

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Cannot Enter Safe Mode / Computer boots normally

I'm running Win 10 Pro 1903.

Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .

 

win live mail problems in win 10


Suddenly my email has gone haywire.
My App for win live mail has a shield on it that means I have to open it as admin, and I get a box asking me if I want to let this programme to make changes.

When mail opens I invariably get a box asking me to enter my password. Further, I have two addresses. one for me and another for my wife, each has a different email address but both mail lists appear on my PC and also on my wifes PC.

I also get asked for the password for her address. On my PC I no longer get her emails but mine list in both her and my mail boxes. On her PC she gets both her and my emails listing correctly.

I have no idea why this has suddenly happened. I got a new password for mail a few months ago and it worked fine. but now I am getting thiese problems.

In addition it may be part of the same problem, If I try to open the app for BT Desktop Help on my PC it says that I do not have explorer 6 or higher and it will not open. I am using WIn 10 with Edge. I thought that the programme worked with Win 10.

Any suggestions will be gratefully received.

Thanks