Windows 10: Booted up and tried every advanced option only to be told that it ran into an unidentified...

submitted by /u/Virekogi
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:)

 

Critical Service Failed - Automatic Repair and Advanced Options

Update:
Tried the Repair disk. Still back to "Your pc ran into a problem", "Preparing automatic repair" followed by Advanced Options which have been tried again.

Would anyone recommend:

• bootrec.exe /rebuildbcd
• bootrec.exe /fixmbr
• bootrec.exe /fixboot

Otherwise, I have a bootable Win PE file waiting to be burned on to USB key, as suggested by other Forum user, but unsure what to do with it when (or if) it boots up the laptop.

 

Re: All boot options are tried...

Hi Elda,

If the boot sequence didn't work, then we suggest try running the laptop in safe mode. To do this, here's a few steps to follow:

• Power down your laptop.
• Turn it back on again.
• When you turn it back on, press F8 repeatedly until the power on option appeared.
  
• If you see the boot option "Safe Mode with Networking", choose that option.
• See if you can boot up in Safe mode.

We'll look forward to your response.

 

How does Windows boot to advanced recovery option e.g. command prompt?

- that gives me a 454 'Unexpected error' This tells me that the BCD is partially corrupted.

The commands: shutdown.exe /r /o /f /t 00
or: %SystemRoot%\System32\Cmd.exe /c reagentc /boottore&shutdown /r /f /t 00
should boot into Recovery if everything is configured correctly.
FYI, If Windows is configured correctly:

1. If Reagentc is disabled, you still can get into Recovery but with limited options.
2. If Reagentc is enabled, you'll get all options.
3. If you boot Windows using Recovery USB stick, You'll get into Recovery with couple of options missing.

Here's my suggestion if you want to try:
OPTION 1: Will save the trouble of re-install Windows.

1. Download the image of my first 3 partitions (450MB Recovery, 100 MB EFI partition, and 16MB unformatted primary)
   EFI_Boot-00-00.7z - Google Drive
2. Run Macrium and restore the image from step 1, overwriting your existing 1st three partitions, leaving C alone.
3. Delete the 490MB Recovery partition.
4. From Macrium, run fix boot problems.
5. Reboot. Open Admin command prompt then run Reagentc /info to make sure that it is enabled. If not, enable it.
   if failed to enable, reboot and try again.

OPTION 2: Assuming you've already had Windows backup with Macrium.

1. Wipe out the first 5 parttiions. (450MB, 100MB, 16MB, C Drive, 480MB)
2. Fresh install Windows 10
3. Restore C drive from backup image, run fix boot problems
4. repeat step 5 from OPTION 1 above.