Windows 10: Bose QuietComfort 35 II Gaming Headset Microphone not working

Discus and support Bose QuietComfort 35 II Gaming Headset Microphone not working in Windows 10 Drivers and Hardware to solve the problem; I can't seem to be able to use the Bose QC35 II gaming microphone with Windows 10. I've tried it with the desktop controller and with it plugged into... Discussion in 'Windows 10 Drivers and Hardware' started by John Roese, Sep 30, 2021.

  1. Bose QuietComfort 35 II Gaming Headset Microphone not working


    I can't seem to be able to use the Bose QC35 II gaming microphone with Windows 10. I've tried it with the desktop controller and with it plugged into my computer directly, both times outputting audio but not accepting any audio input. I've checked the microphone setthings and whether or not the microphone was muted and no issues seem to be showing. I would appreciate it if I could get some assistance with what might be causing the issue.

    :)
     
    John Roese, Sep 30, 2021
    #1

  2. Windows 10 + BOSE Quietcomfort 35 - do not work

    I struggled with this because I really wanted to use my Bose QuietComfort with my SurfacePro 3, but these steps helped and corrected the problem associated with Windows 10:

    1) If you had already connected and paired your Bose QuietComfort 35 to your computer, please uninstall it then restart your computer.

    To do this, swipe from the right hand side of your screen and tap on "All Settings".

    Tap on "Devices", then "Bluetooth".

    Tap on the Bose Icon and "Remove Device". It will un-pair and uninstall your headphones.

    Restart your computer.

    2) When your computer re-starts, make sure that your computer Bluetooth is enabled. Then swipe again from the right and tap on "All Settings"...."Devices"..."Bluetooth".

    Turn on your Bose Headset and move the power switch ALL THE WAY to the right and hold it there for a several seconds.

    Two (2) Bose icons are going to appear. Click on the icon with the headphone! The headphone icon may not appear immediately, but wait for it. Pair it.

    3) On the bottom right hand side of your screen, you will see the icon for the speaker. Right-click on it. Select "Playback Devices".

    You will see two Bose icons, "Headset - hands free" and Headphones - stereo".

    Right-click on the "Headset, hands free".

    Tap on "Disable"

    4) Restart your computer.

    I hope this helps.
     
    CarloPapica, Sep 30, 2021
    #2
  3. Windows 10 + BOSE Quietcomfort 35 - do not work

    This was the only solution out of all those listed that actually fixed the problem and got my Bose QuietComfort working with my PC. Thanks a million! You're a lifesaver! Bose QuietComfort 35 II Gaming Headset Microphone not working :)
     
    JadeSambrook, Sep 30, 2021
    #3
  4. lippyjr Win User

    Bose QuietComfort 35 II Gaming Headset Microphone not working

    Windows 10 + BOSE Quietcomfort 35 - do not work

    I have contacted Bose on this issue via their customer service link and pretty much with out admitting it their Quiet comfort 35 will not work on anything but mobile devices. Bose solution is to use the wire to connect which it does work you might as well
    went to the thrift store and bought a Sony Walkman with headsets that's about the quality that being wired gives you.

    My suggestion is to contact Bose with a not so nice tone and sooner or later they might fix the issue.

    I am not real happy about spending 359 dollars on a high end set of Bose headsets and cant listen to them on my new 2000 dollar computer
     
    lippyjr, Sep 30, 2021
    #4
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Bose QuietComfort 35 II Gaming Headset Microphone not working

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