Windows 10: BOSE QuietComfort I not working with Windows 10

I have the BOSE QuietComfort wireless noise-cancelling headphones - version I, not II. I was using them with a Windows 10 desktop without any problems for years until I updated OS recently. Now it won't stay paired, and when it is connected no audio will play through it. I've seen earlier posts about setting this up through the Control Panel Devices window instead of the main Bluetooth panel, but when I do that they don't read as headphones, just a random device.Can someone help me get these working again?

:)

 

Windows 10 + BOSE Quietcomfort 35 - do not work

This was the only solution out of all those listed that actually fixed the problem and got my Bose QuietComfort working with my PC. Thanks a million! You're a lifesaver!

 

Windows 10 + BOSE Quietcomfort 35 - do not work

I struggled with this because I really wanted to use my Bose QuietComfort with my SurfacePro 3, but these steps helped and corrected the problem associated with Windows 10:

1) If you had already connected and paired your Bose QuietComfort 35 to your computer, please uninstall it then restart your computer.

To do this, swipe from the right hand side of your screen and tap on "All Settings".

Tap on "Devices", then "Bluetooth".

Tap on the Bose Icon and "Remove Device". It will un-pair and uninstall your headphones.

Restart your computer.

2) When your computer re-starts, make sure that your computer Bluetooth is enabled. Then swipe again from the right and tap on "All Settings"...."Devices"..."Bluetooth".

Turn on your Bose Headset and move the power switch ALL THE WAY to the right and hold it there for a several seconds.

Two (2) Bose icons are going to appear. Click on the icon with the headphone! The headphone icon may not appear immediately, but wait for it. Pair it.

3) On the bottom right hand side of your screen, you will see the icon for the speaker. Right-click on it. Select "Playback Devices".

You will see two Bose icons, "Headset - hands free" and Headphones - stereo".

Right-click on the "Headset, hands free".

Tap on "Disable"

4) Restart your computer.

I hope this helps.

 

Windows 10 + BOSE Quietcomfort 35 - do not work

Hi Jarek,

Since the device is not getting detected as it should be, I would suggest you to execute the Hardware and Devices troubleshooter and then check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Please revert if you face any issues with Bose headphones not getting detected.