Windows 10: Both CTRL Buttons are not working

Hello Community,I have an issue with both ctrl buttons on my laptop, since I installed windows 11. Both buttons work on the "On-Screen Keyboard" but aren't on my physical one. When I press them multiple times or press ctrl+alt+delete, it works and then malfunctions again.I have Hp Omen 15.Do you have a solution to my issue?Sincerely,

:)

 

Both CTRL keys not working

Hi,

Thank you for posting in Microsoft Community.

• Do you get any error message?
• Did you make any changes in your computer prior to this issue?

I appreciate the troubleshooting steps you have tried to resolve the issue.

Follow the steps below and check if that helps.

Method 1: To check if Ctrl keys work in Onscreen keyboard.

• Press Windows Key + R and type osk and hit Enter.

Try using Ctrl keys and check if that helps.

if you still face the issue, try Method 2.

Method 2: Run the Hardware and Devices Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key + X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Ctrl buttons not working

Hello!

Thanks for an answer, and yes, both ctrl buttons has suddenly stopped working for some reasons.

 

ctrl button is not working

i had a laptop in that only one ctrl button is working ,

how could i solve this problem