Windows 10: Both laptops receiving the same blue screen of death

Discus and support Both laptops receiving the same blue screen of death in Windows 10 Ask Insider to solve the problem; A few weeks ago, about few days apart, both of my laptops started giving me the blue screen "unexpected kernel mode trap", one of the laptops was... Discussion in 'Windows 10 Ask Insider' started by /u/123Ecarus, Dec 11, 2019.

  1. /U/123ECARUS
    /u/123Ecarus Win User

    Both laptops receiving the same blue screen of death


    A few weeks ago, about few days apart, both of my laptops started giving me the blue screen "unexpected kernel mode trap", one of the laptops was crashing constantly (error was showing every 5min), the second once a week. One of the device was brought to warranty, they changed the cpu.. But as soon as I turned the power the blue screen appeared... Any ideas?

    submitted by /u/123Ecarus
    [link] [comments]

    :)
     
    /u/123Ecarus, Dec 11, 2019
    #1
  2. IUPPITER
    iuppiter Win User

    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    Both laptops receiving the same blue screen of death [​IMG]
     
    iuppiter, Dec 16, 2019
    #2
  3. RYAN PAG
    Ryan Pag Win User
    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Dec 16, 2019
    #3
  4. JOHN SARC
    John Sarc Win User

    Both laptops receiving the same blue screen of death

    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, Dec 16, 2019
    #4
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Both laptops receiving the same blue screen of death

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