Windows 10: Both on screen and physical keyboard don't work sometimes

I am using an Acer Swift 3 SF-57G Laptop on Windows 10. I am currently facing issues with it's keyboard which is acting erratically Both on screen and physical. Sometimes the keys work when I hold down Ctrl sometimes they don't. Physically pressing the keys does not input anything. I have tried all the usual solutions like disabling sticky and filter keys, troubleshooting my keyboard, re-installing the drivers, resetting keyboard settings but nothing seems to work. Can anybody provide a solution regarding this?

:)

 

Keyboard charachters don´t match

How to correct keyboard charachters if language region does match correct keyboard but charachters still don´t.

 

want to use manual keyboard----not on screen keyboard

Hi,

The On-Screen Keyboard is an application which provides a visual keyboard on your screen that can be used in place of a physical keyboard. To better assist you and provide you with the appropriate troubleshooting steps, kindly answer the questions below:

• Is your physical keyboard not functioning?
• Have you tried turning off the On-Screen Keyboard?

To turn off the On-Screen Keyboard, kindly follow the steps below:

• Click on Start.
• Go to Settings.
• Select Ease of Access.
• On the left panel, click on Keyboard.
• Under On-Screen Keyboard, make sure it is set to Off.

We'll be waiting for your response.

 

Keyboard (physical & on-screen) not working on log-in screen

Hello together,

my keyboard stopped working on the login screen (no crashes etc, just on day in the morning).

Sadly I cant use the on-screen keyboard, because I will get an error message stating "Could not start the on-screen keyboard".

However, the keyboard works in BIOS, with the repair disk and in other systems (Linux).

I am working with Windows 10 Pro 64bit on a desktop-pc (don't know the build; repair-disk only outputs its own build).

Here's a list of things I've already tried:

1. used another keyboard
2. used another USB port
3. unplugged all other USB devices
4. started in safe mode (cmd from repair-disk, because I cant use the shift key)
   • this worked; however, the keyboard did not work here either
5. system restore (repair-disk)
   • unfortunately i don't have a restore-point (i could swear i created one, but now it doesn't matter anyway)
6. image recovery (repair-disk)
   • i don't have an image available
7. start-up repair (repair-disk)
   
   • error message "Start-up repair couldn't repair your PC"
8. go back to previous build (repair-disk)
   • error message "We ran into a problem and won't be able to take you back to the previous build"
9. remove password (cmd from repair-disk)
   • since I have linked my PC to the microsoft-account, this is not possible
10. create user with no password (cmd from repair-disk)
    • not possible, because cmd from repair-disk is reduced/restricted
11. force on-screen keyboard service to start ("sc config TabletInputService start= auto")
    • not possible, because cmd from repair-disk is reduced/restricted
12. renamed system32\cmd.exe to system32\utilman.exe to get full access to cmd by clicking the little icon in the bottom right corner (this is possible from the repair-disk cmd)
    
    • "full" cmd has started; however, the keyboard did not work here either
13. renamed system32\osk.exe to system32\utilman.exe
    • nothing happend after clicking the little icon
14. copying system32\osk.exe from another PC to my system32 (and restoring the original utilman.exe)
    • same error message as with my osk.exe

Since I would unfortunately lose my installed programms if I reset my system with the repair-disk, I wanted to avoid this
sledgehammer approach for now.

So if anyone else has an idea/suggestion/solution, I would be very grateful.

Best regards