Windows 10: Both Screen's go black then this happens see Attached pic

Discus and support Both Screen's go black then this happens see Attached pic in Windows 10 Gaming to solve the problem; I don't know what's going on but for some reason, i'll be sitting here playing a game like Second Life or FFXIV, then suddenly my screen's will go... Discussion in 'Windows 10 Gaming' started by xSxGHOSTxSx, Jul 4, 2023.

  1. XSXGHOSTXSX
    xSxGHOSTxSx Win User

    Both Screen's go black then this happens see Attached pic


    I don't know what's going on but for some reason, i'll be sitting here playing a game like Second Life or FFXIV, then suddenly my screen's will go black. Then everything comes back but, I have no text on the start menu. Same thing will also happen just no black screen, instead the screen will freeze till i quit out and then the same thing happens. I attached a picture of what i'm talking about.

    :)
     
    xSxGHOSTxSx, Jul 4, 2023
    #1
  2. ROSE CAL
    Rose Cal Win User

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article     to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jul 4, 2023
    #2
  3. DHAVELYN MER
    Dhavelyn Mer Win User
    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jul 4, 2023
    #3
  4. NANCYTROY
    nancytroy Win User

    Both Screen's go black then this happens see Attached pic

    i am watching netflick on my laptop and the screen goes black after 15 seconds or so and i have to wiggle the mouse to get pic back any suggestions

    • i am watching netflick on my laptop and the screen goes black after 15 seconds or so and i have to wiggle the mouse to get pic back any suggestions
     
    nancytroy, Jul 4, 2023
    #4
Thema:

Both Screen's go black then this happens see Attached pic

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