Windows 10: Bought a new computer but can't use it due to not having an MS account...

Discus and support Bought a new computer but can't use it due to not having an MS account... in Windows 10 Gaming to solve the problem; Bought a new computer but can't use it due to not having an MS account...the dialogue will not accept a code or new password...either by phone or... Discussion in 'Windows 10 Gaming' started by fredLT, Aug 1, 2023.

  1. FREDLT
    fredLT Win User

    Bought a new computer but can't use it due to not having an MS account...


    Bought a new computer but can't use it due to not having an MS account...the dialogue will not accept a code or new password...either by phone or email... I'm logged in here using my old computer due to verification by phone...but no real MS account password yet... I need to shut down the new computer and boot the old one to see an email then reboot the new one to enter the code...no go...same using the phone...no go.MS is keeping me from using my new computer. I'm now a criminal or hacker for trying to use my own computer?I can get a few pages into starting the new computer...then am stuck...

    :)
     
    fredLT, Aug 1, 2023
    #1
  2. ROBERT CANTRELL
    Robert Cantrell Win User

    Windows 10 New User Accounts

    • Which is the new user account type you have created and facing these issue?
    Built in Administrator account

    Local Account

    MS Account

    2. Have you made any changes on these accounts after creating them?

    Not initially. Tried rebooting, removing and readding after a reboot. Tried adding via CLI and GUI interfaces

    After that I tried one of the suggestions and tried coping a good account over the newly created account. That did not work

    3. Does this issue persists on any specific user account?

    No it persists on all newly created accounts do not work

    4. What are the troubleshooting steps you have created in resolving the issue?

    Just the ones mentioned in Step 2

    5. Do let us know if you have any user account with no issues on your computer?

    only the initial account that was created when I upgraded to windows 10
     
    Robert Cantrell, Aug 1, 2023
    #2
  3. SONORIMAGGIO
    SonoRimaggio Win User
    Login not accepted for my MS Account

    Let me explain, again, what I have experienced:

    • I use my MS account to unlock this computer. No problem doing that
    • I attempted to use other apps requiring the MS login, like Outlook, or even this forum, and it would not accept the very same credentials I used to unlock the computer
    • I used my wife's MS account to login to this forum so that I could seek help
    • I have tried resetting my MS account twice, and that did not work either.
    I would appreciate suggestions OTHER than wha I have already tried
     
    SonoRimaggio, Aug 1, 2023
    #3
  4. VESAO
    Vesao Win User

    Bought a new computer but can't use it due to not having an MS account...

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Aug 1, 2023
    #4
Thema:

Bought a new computer but can't use it due to not having an MS account...

Loading...

  1. Bought a new computer but can't use it due to not having an MS account... - Similar Threads - Bought computer can't

  2. Bought a new computer but can't use it due to not having an MS account...

    in Windows 10 Software and Apps
    Bought a new computer but can't use it due to not having an MS account...: Bought a new computer but can't use it due to not having an MS account...the dialogue will not accept a code or new password...either by phone or email... I'm logged in here using my old computer due to verification by phone...but no real MS account password yet... I need to...

  3. Can't RDP to computer account that uses MS login

    in Windows 10 Gaming
    Can't RDP to computer account that uses MS login: Here's the problem. Some of my windows machines have both local accounts and MS accounts. Machine A, for example, has Administrator is a local account while the account name "UserName" uses a Microsoft login.When I'm using Machine B and want to RDP to Machine A as...

  4. Can't RDP to computer account that uses MS login

    in Windows 10 Software and Apps
    Can't RDP to computer account that uses MS login: Here's the problem. Some of my windows machines have both local accounts and MS accounts. Machine A, for example, has Administrator is a local account while the account name "UserName" uses a Microsoft login.When I'm using Machine B and want to RDP to Machine A as...

  5. Can't sign into new computer using Microsoft account

    in Windows 10 Gaming
    Can't sign into new computer using Microsoft account: I just bought a new laptop for school. It's brand new, just got it out of the box. I'm trying to log in with my Microsoft Account, I enter my email and password. I have 2 step authentication set up. I enter the numbers from my authenticator app. Then it asks me for my...

  6. Can't sign into new computer using Microsoft account

    in Windows 10 Software and Apps
    Can't sign into new computer using Microsoft account: I just bought a new laptop for school. It's brand new, just got it out of the box. I'm trying to log in with my Microsoft Account, I enter my email and password. I have 2 step authentication set up. I enter the numbers from my authenticator app. Then it asks me for my...

  7. New Computer, Can't link existing MS Account

    in Windows 10 Updates and Activation
    New Computer, Can't link existing MS Account: I am trying to set up a new computer for my Uncle who is 91 who bought a new Dell Inspiron with Windows 10 pre-installed. This is to replace a 15 year old computer he is currently using.Upon starting it up, he is asked his email which I entered and his password which he does...

  8. New Computer, Can't link existing MS Account

    in Windows 10 Gaming
    New Computer, Can't link existing MS Account: I am trying to set up a new computer for my Uncle who is 91 who bought a new Dell Inspiron with Windows 10 pre-installed. This is to replace a 15 year old computer he is currently using.Upon starting it up, he is asked his email which I entered and his password which he does...

  9. New Computer, Can't link existing MS Account

    in Windows 10 Software and Apps
    New Computer, Can't link existing MS Account: I am trying to set up a new computer for my Uncle who is 91 who bought a new Dell Inspiron with Windows 10 pre-installed. This is to replace a 15 year old computer he is currently using.Upon starting it up, he is asked his email which I entered and his password which he does...

  10. Computers bought from the MS Store have no "bloatware"?

    in Microsoft Windows 10 Store
    Computers bought from the MS Store have no "bloatware"?: I used to see this prominently displayed on the Store website. But not now. Has their policy changed? Is it just as well to manually uninstall OEM programs?...