Windows 10: Bought a new HP PC with windows 11 OS and setup a login account using Microsoft email...

I have forgot password and unable to recover with mobile phone code and also alternative email.

:)

 

Just bought PC and can't login


This is solved. Moral of the story is you must setup a Microsoft account or you can't login. My old laptop was Win 7 and that was not the case. The fix was to do a factory restore by booting with F4 held down. Then go through the setup and include a MS account.

 

Just bought PC and can't login


I just bought a new Samsung laptop. Went through the setup. Skipped the part on creating a microsoft acount. Set my password for the laptop. Played around for a while and every thing worked great. Shut down PC. Got on this morning and couldn't log in. I know what my password is but I tried every other password I have ever used and can't get in. Booted to Bios to changed priority to boot to USB so I could hack the password, but there is no USB option. Went through all the articles I could find on the web but found no solution.

Any Suggestions? Is it really asking me for a microsoft account login instead of my laptop login?

Thanks

 

Cannot login with microsoft account on Windows 10.

Hi John,



If you are using Microsoft account to login into the user account, I suggest you to convert the user account to
Local account and using the new Microsoft account change to Microsoft user account by following the below steps and check if the issue is resolved.



Step 1: To convert to local account.

• Press Windows logo + I keys on the keyboard to open system
  Settings window.
• Click Accounts and under Your emails and accounts, click on
  sign in with a local account instead option.
• Enter your Microsoft account password and click on Next.
• Type the Password, and Password Hint that you want set for the local account and click
  Next.
• Click on Sign out and Finish button.
• Login to check if the changes are effective.

Step 2: To switch to Microsoft account.

• On the newly converted Local user account, press
  Windows logo + I keys on the keyboard to open Settings window.
• Click Accounts and under Your emails and accounts click on
  sign in with a microsoft account instead option.
• Enter the new Microsoft account ID and Password and click Sign in.
• Follow the on-screen instructions and check if the changes are effective.

Write to us with the status of not able to login using Microsoft account on the computer for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.