Windows 10: Bought a new keyboard and now I can't take screenshots

Discus and support Bought a new keyboard and now I can't take screenshots in Windows 10 Ask Insider to solve the problem; Hey quick question, just bought a new mechanical keyboard and for some reason 'windows key + Prtsc' does not take screenshots for me anymore. I've... Discussion in 'Windows 10 Ask Insider' started by /u/Leanrrr, Dec 30, 2020.

  1. Bought a new keyboard and now I can't take screenshots


    Hey quick question, just bought a new mechanical keyboard and for some reason 'windows key + Prtsc' does not take screenshots for me anymore. I've tried different combinations but I can't seem to take a screenshot. Wondering if anyone has any info they could share.

    submitted by /u/Leanrrr
    [link] [comments]

    :)
     
    /u/Leanrrr, Dec 30, 2020
    #1

  2. Cannot locate screenshots

    I tried all the suggestions (troubleshooting the keyboard, uninstalling the keyboard driver and restarting, etc.). They didn't work.

    I skipped starting in safe mode.

    Then I went to the On-Screen keyboard, IT WORKED. It took a screenshot and put in on the clipboard. Also, a "Screenshots" folder was created in the Pictures folder.

    The actual keyboard still will not take screenshots, so I assume it is a keyboard software or hardware problem? I don't know what to do to fix it. What would be the next step?
     
    WilliamJSlade, Dec 30, 2020
    #2
  3. TIGR Win User
  4. Kem Mon Win User

    Bought a new keyboard and now I can't take screenshots

    Keyboard not working after Windows 10 Update

    Have you tried updating the mouse and keyboard drivers? If not, we suggest you to do so. And if the updates are
    already installed, kindly check if there is an exclamation mark in the Device Manager under the keyboard section. To check it, please follow these steps:


    • Go to
      Control Panel
      and open
      Device Manager.

    • Right-click
      on the
      Keyboard USB device.

    • If you see that there is a
      exclamation mark, please post a screenshot of the error message.

    We'll be waiting for your response.

    Regards.
     
    Kem Mon, Dec 30, 2020
    #4
Thema:

Bought a new keyboard and now I can't take screenshots

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