Windows 10: Bought a windows key with an old card by accident.

So I went to the Microsoft store bought the windows 11 key and it automatically used my old card that doesn't exist and isn't apart of my bank anymore it charged me and I couldn't find the charge so did it again same process same thing got charged again after this I received an email for both key orders and was charged both time through my bank which shouldn't have been possible, I have now changed the card and put in the current one but am unsure of how to not be charged for the accidental windows activation key and how to get apply it to my computer.

:)

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

"PC can't upgrade to Windows 10 due to incompatible video card" I have replace to a compatible video card but still shows old card

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall the graphic card driver and re-install. After it is complete, check for the status.

To uninstall the driver, follow the steps below:

• Press Windows key + R, type devmgmt.msc and press Enter.
• Expand Display Adapter.
• Right Click on the graphic card and click on Uninstall.
• Restart the computer.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

graphic card

Hi,

There is a possibility that the application you're trying to download is not compatible with the hardware that you have. We suggest that you check the system requirements of the chat application, then see if your device is capable of running the it.

To check the Graphics card information on your device, follow these steps:

• Press Windows key + R.
• On the Run box, type msinfo32 then hit Enter key.
  
• On the System Information window, click on Components → Display.

Should you need further assistance, we are here to help.