Windows 10: Bought ex corporate windows 11 laptop. Attempted reset after updating it as it had vlc...

Seller sent me the following message. Please could someone tell me if this is correct? Thanks. - HI What you mention refers to factory settings ie when a dirve has factory settings still installed this isnt the case here you cant use the system restore page to restore it as theres no file info to be found,Factory settings do not appear on a pc that has been data wiped and a fresh install of windows as the factory image has to be wiped under gdpr regs to sanitise the hdd and issue a certificate of data wiping so there is no factory image on the device to be found You will need to create a u

:)

 

Window's Keeps On Installing VLC

Hi I can't seem to uninstall VLC Media Player on my Window's 11 machine. My anti-virus has triggered for vulnerabilities in the VLC media player and every time I uninstall it, somehow it just installs itself back.

Troubleshooting steps I have taken:

1. Uninstalled VLC from System Settings
   
2. Uninstalled VLC from Control Panel
   
3. I have turned off auto-updates for Microsoft Store and uninstalled VLC
   
4. Disabled Microsoft Store and uninstall VLC but it still showed back up
   

Any other recommendations on how to keep VLC from installing itself back again?

Thank you in advance.

My Windows version: Windows 11, 64bit (build 22621)

 

vlc

Hello,

You may follow the steps below to reset the Windows Store and see if it helps:

• Click the Start button.
• Type WSReset.exe.
• Click on Run as administrator.

Update us on the results.

Regards.

 

Windows 11 Infinite Black Screen Loop After Failed Windows 10 Reset

Hi everyone,

I am reaching out for assistance due to a challenging issue with my Windows 11 system, which is currently stuck in an infinite loop of a black screen with spinning circles. This issue arose unexpectedly after an attempt to reset my Windows 10 system on a separate disk failed, suggesting that the reset operation inadvertently impacted my primary Windows 11 system.

Here's a detailed breakdown of the events leading to the current problem:

• My setup includes two hard drives: Disk A with Windows 11 (my primary system) and Disk B with Windows 10.
  
• I encountered a DLL file missing error on Windows 10 (Disk B) and after unsuccessful attempts to fix it through runtime library installations and the SFC command, I decided to reset the Windows 10 system via the settings, choosing to reset only the system disk to avoid affecting other drives. Unfortunately, the reset failed.
  
• Subsequently, attempting to boot into Windows 11 on Disk A resulted in a blue screen error related to the NTFS file system on the first attempt, followed by an automatic repair on the second attempt. After the repair, the system now persistently shows a black screen with spinning circles, unable to proceed to the login screen.
  

Additional details and steps taken:

• Through the Troubleshoot options, I can access CMD and open Notepad, confirming that the disks are accessible.
  
• I have created a Windows installation USB drive and attempted its repair functions without success.
  
• My setup involves two monitors, with the BIOS and system defaulting to monitor A, but Windows set to display only on monitor B. Post-issue, the system disconnects from monitor A and attempts to load on monitor B, indicating partial loading of Windows configurations.
  

It seems the reset attempt on Windows 10 has unexpectedly affected the Windows 11 system on the other disk. Given the steps I've already taken without success, I am seeking your expert advice on how to resolve this infinite loading issue and recover access to my Windows 11 system.

Any suggestions, guidance, or recommended steps to troubleshoot and resolve this issue would be greatly appreciated. Thank you very much for your time and assistance.