Windows 10: Bought this laptop a few months ago and got spotify from the microsoft store, turned the...

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:)

 

Unable to integrate Cortana with Spotify.

Hi,



Thank you for writing to Microsoft Community Forums.



We can imagine how difficult it could be when app feature do not work the way they supposed to. However, could you please let us know from where you got the Spotify app?



In the meantime, we would suggest you to follow steps mentioned below and check if it helps.

1. Go to Settings > Time & Language.
   
2. Click on Region & Language.
   
3. Check if country and language is set to United States and
   English (United States).
   
4. Then set up Cortana again.
   
5. Log out from your Spotify account and log in again.
   
6. Then try integrating Cortana with
   Spotify and check.
   

We would also suggest you to run troubleshoot for Microsoft Store Apps if you have installed the app from Microsoft Store by referring to

Fix problems with apps from Microsoft Store.



You may also want to refer
Fix problems with the Start menu or Cortana for details.



Data Loss Disclaimer: While performing
Reset your PC steps there might be a risk of data loss. You may take a backup of the data before performing the steps.





Regards,

 

Spotify

I have just discovered two Spotify entries in the StartUp list in Task Manager.
However there is no trace of Spotify elsewhere in the system.
I went through the registry and deleted every reference to Spotify that could find, although some refused to be deleted.
That made no difference.
The store shows that Spotify is installed. Which is strange.
However I found an entry in the Apps list in Start Menu, clicked uninstall and that cleared the problem.

 

Cannot download Spotify

Hi Bill,

Since you cannot download an app from the Microsoft Store, it means that the cache in this store was already overloaded. Clearing the cache is needed periodically to clean all the temporary data stored on your computer.

Here's what you can do:

• Perform the WSReset command to clear the store app’s cache and reset it to a clean state
  (This also applies to built-in apps of Windows 10). To do so, follow the steps below:

1. Press Windows + R to open the
Run window.

2. Type in WSReset.exe, then click
OK.

3. Wait for the command to finish.

• Visit this link: Fix problems with apps from Microsoft Store
  to perform diagnostics for Microsoft Store and its app by running the troubleshooter.

• Make sure that you disable all your anti-viruses and firewall temporarily. Have your
  Microsoft account log in to authorize your computer to accept apps from our store. It includes removing and reinstalling the app.
  Then, enable Windows Defender only later on.

Once done with the troubleshooting steps above, you can start downloading
Spotify again from the Microsoft Store here: Spotify Music.

If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.