Windows 10: Bought Windows 11 Home, but it's not compatible. Can I get a refund if I have not used the key?

I bought Windows 11 but it is not compatible on my pc due to CPU. I have not used the key, but now I cannot find a way to request a refund. Am I completely out of luck here? I know there was a PC health check tool that would tell me if I was compatible, but it would not run due to my PC not having an active copy of windows on it.

:)

 

3DMark 11 v1.0.4 Released, Now Fully Compatible with Windows 8

Futuremark updated 3DMark 11 to version 1.0.4, which makes the benchmark fully compatible with Windows 8. The update also addresses other compatibility issues and a few uncommon bugs. Benchmark scores are not affected and scores from this new version can be compared with scores from the previous version 3DMark 11 v1.0.3.





DOWNLOAD: 3DMark 11 v1.0.4
Improvements:

• Keyboard focus is no longer checked during the demo or when running the benchmark in a loop. Note that if the display switches to the desktop due to a popup window during the benchmark, the run will still be aborted as the display mode is no longer the same.
• 3DMark 11 now remembers the last custom resolution used.
• GPU count detection for multi-GPU systems is now correct even when SystemInfo is explicitly disabled.
• 3DMark 11 will now prevent Windows from entering Sleep during the test.
• The license key is now reset when the benchmark is reinstalled, allowing removal of invalid keys.

Compatibility:

• SystemInfo updated to version 4.15 for full Windows 8 compatibility.
• Updated DirectX redistributable.
• Now using static Visual C++ 2010 runtime libraries to fix rare installation issues on some systems.
• Removed dependency on EvaDotNet.dll and EvaDotNet.DirectX.dll for GPU enumeration to fix compatibility issues with some systems.

Bug Fixes:

• Fixed display initialization code that caused "SetFullscreenState failed: DXGI_ERROR_NOT_CURRENTLY_AVAILABLE" errors on some systems.
• Fixed several memory and texture leaks, improving stability during very long looping runs.
• The HUD timer no longer rolls over if a single test takes more than ten minutes. (Yes, this could happen during the Combined Test on some low end DirectX 11 cards.)

Professional Edition Only:

• Fixed submitting saved files to 3dmark.com from the command line.
• Image Quality Tool no longer gives a cryptic error if the output directory does not exist.

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

Windows 11 Compatibility

I answered my own question by scanning further down the list where a limited number of processors are listed under Windows 11. The lists specify ALL Windows OS compatible processors by OS version, not just Windows 11, while I assumed the list was of the processors compatible with Win 11. Again, the processors are listed for all OS versions and there are only a few processors listed for Windows 11.