Windows 10: Bought Windows 11 on the Microsoft Store, Not Activated

Bought a laptop that came with Win 11 Home, went to the Microsoft Store and bought the Win 11 Pro upgrade for $100. I am not on Win 11 Enterprise and have this error. What should I do?

:)

 

Cannot activate Win10 Pro after Microsoft Store app purchase

Hello guys, My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro. Here is the situation:

• Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
• Already connected to stable internet

What I tried so far: Entering the Win10 Pro generic key: Received error 0x800700005:

Clicking Close returned another error 0xC004F034:

Clicking Troubleshoot re-activated my Win10 Home so still not on Pro. Thanks for any help. [FIXED] Win 10 Pro suddenly became Win 10 Ent from MS Store app: Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase Sources:

• Windows 10 Home to Pro Update became Enterprise and won't activate - Microsoft Q&A
• Bought Win 10 Pro, but laptop now says Win 10 Enterprise. - Microsoft Community

 

Cannot activate Windows 11 with store bought digital license after a BIOS update

Hi!

Thank you for your prompt reply.

I followed your steps, but unfortunately that didn't fix my problem.

After the last reboot I run windows update again and it installed KB5031354.

I started the activation troubleshooter and clicked "I changed hardware on this device recently".
But I did not get a prompt to enter my account credentials, it just again showed a similar information to the one in my screenshot above (where the connected Windows edition did not match - Windows 10 Professional).

I suspect that my bought store license somehow did not get properly associated with my Microsoft Account.

But as I bought that through the Windows Store, would that mean that this new Windows 11 Home license is now somehow in Limbo?

(I am now re-running all your steps above again just to be sure; I'll update my reply here if my 2nd attempt helps).

Thank you for any further assistance!
Martin

Update: I re-ran your suggested solution but could not fix the issue. I did not get prompted for my Microsoft account credentials again when I ran the activation troubleshooter with "I changed hardware on this device recently". Still the same old Windows 10 Pro device shown in the connected devices list.

Update 2: There is - however - a change now in the devices list in my Microsoft account. My new PC now shows up as a connected device:

 

Building a new, open Microsoft Store on Windows 11

Source: Building a new, open Microsoft Store on Windows 11 | Windows Experience Blog


Why not check out our new Windows 11 Forum? - www.elevenforum.com