Windows 10: Bought Windows 11 Pro THROUGH MICROSOFT STORE and not activating, saying it's not genuine...

Discus and support Bought Windows 11 Pro THROUGH MICROSOFT STORE and not activating, saying it's not genuine... in Windows 10 Gaming to solve the problem; I recently built my computer and downloaded Windows 10 from my new computer, through media creation tool on my old computer. My new computer then... Discussion in 'Windows 10 Gaming' started by stallfest, Jul 9, 2022.

  1. stallfest Win User

    Bought Windows 11 Pro THROUGH MICROSOFT STORE and not activating, saying it's not genuine...


    I recently built my computer and downloaded Windows 10 from my new computer, through media creation tool on my old computer. My new computer then updated to Windows 11. After that I bought Windows 11 Pro on my new computer through MICROSOFT STORE but when I try to download it, I am getting the error "Something happened and we couldn't make your copy of Windows genuine." Also inside activation when I try to download it I am getting the error 0x803FABBA. Anyone know how to fix this? I am trying to contact windows but for some reason their customer support is not letting me talk or chat with any

    :)
     
    stallfest, Jul 9, 2022
    #1
  2. krollo Win User

    Cannot activate Win10 Pro after Microsoft Store app purchase

    Hello guys,

    My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro.

    Here is the situation:
    • Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
    • Already connected to stable internet

    What I tried so far:

    Entering the Win10 Pro generic key:



    Received error 0x800700005:


    Bought Windows 11 Pro THROUGH MICROSOFT STORE and not activating, saying it's not genuine... [​IMG]


    Clicking Close returned another error 0xC004F034:


    Bought Windows 11 Pro THROUGH MICROSOFT STORE and not activating, saying it's not genuine... [​IMG]


    Clicking Troubleshoot re-activated my Win10 Home so still not on Pro.

    Thanks for any help.


    [FIXED]

    Win 10 Pro suddenly became Win 10 Ent from MS Store app:
    Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase

    Sources:
     
    krollo, Jul 9, 2022
    #2
  3. Upgraded Windows 11 Home to Windows 11 Pro through Store - Activation failed

    Hi,

    We bought a new laptop with Windows 11 Home installed. We needed Win 11 Pro for domain services. So, we went to the Store and upgraded to Win 11 Pro for 130$. After following the steps for upgrading, it changed to Windows 11 Enterprise and says cant activate windows on this device because you dont have a digital license or product key. I clicked on Troubleshoot and still got cant Activate and said to ask for Help. Error code was : 0xC004C003. Need help asap since it is for business. Tried windows updates, didnt work.

    I can provide the order details if needed.
     
    JertyneCalgary, Jul 9, 2022
    #3
  4. Tenforo Active Member

    Bought Windows 11 Pro THROUGH MICROSOFT STORE and not activating, saying it's not genuine...

    Bought Windows 10 Pro upgrade through Microsoft Store, now stuck with "Activate Windows" watermark

    I bought the Windows 10 Pro upgrade through the Microsoft Store yesterday. Since installing it and rebooting my machine, I am now stuck with the "Activate Windows" watermark.

    Things I've tried after consulting the documentation:

    • Dead end #1: if I open the Windows Store again, search for "Windows 10 Pro", and click "Learn More", I get "You're running a non-genuine Windows 10 Enterprise Retail". When I then click "Get Genuine Windows 10 Enterprise Retail", I get an error page: "We're
      not sure how you got here, but you can't buy this version of Windows 10 […] Code: 0x8000FFFFF".

    • Dead end #2: The purchase confirmation emails I received from Microsoft never mentioned any "product key".

    • Dead end #3: I point my browser to my order history at https://account.microsoft.com/billing/orders/, and click "Windows 10 Pro". This brings me to another error page: "We are sorry, the page you requested cannot be found. The URL may be misspelled or the
      page you're looking for is no longer available."

    What should I do?

    This is my first time using the Microsoft Store and so far it hasn't been a great experience.
     
    Tenforo, Jul 9, 2022
    #4
Thema:

Bought Windows 11 Pro THROUGH MICROSOFT STORE and not activating, saying it's not genuine...

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