Windows 10: boyu.com/tr virus on my browser

i downloaded something on my pc and everytime i search something on my google chrome browser it changes to boyu.com/tr and i have a unremovable extension on my browser and my anti virus cant run scans

:)

 

BROWSER HACK VIRUS

Did you scan with Adwcleaner and the Emsisoft Emergency Kit?

Did you follow all of the suggested steps in https://malwaretips.com/blogs/safesearch-net-removal/ to include scanning
with Zemana, Malwarebytes and if necessary with Hitman Pro?

The scanners that have been recommended should work on "Safesearch" hijacker and also on "some other virus."

Did you reset your browsers as suggested in my previous post?

If you do not wish to use the independent scanners (listed above) that I use when removing adware and PUPS from computers and you do not want to reset your browsers then you may want to reset your computer. Before considering this option suggest you
carefully review Recovery options in Windows - Microsoft Support

Alternatively you can obtain premium support from MS at http://answerdesk.microsoftstore.com

Or

You may wish take your computer to a professional computer repair technician.

Regards...

 

Trojan Virus TR/Crypt.XPACK.Gen.3

How can I remove trojan virus TR/Crypt.XPACK.Gen.3 and all its elements from my Windows 10?

 

Browser Modifier:Win32/Heazycrome

https://www.microsoft.com/security/...ry.aspx?Name=BrowserModifier:Win32/Heazycrome
New detection....not much info listed here.

Presume you emptied temporary internet files, restarted the computer and tried a Quick Scan with your resident antivirus program?

Did you seek advice/assistance from your antimalware provider (Avast, Avira, McAfee, Norton, etc)?

Any new browser extensions that need to be disabled/removed?

Any new program installed that you need to remove?

You might want to try this free scanner: http://blog.emsisoft.com/2015/06/09...lware-infections-with-emsisoft-emergency-kit/

Have you tried any of the suggestions in this free removal guide from Malwaretips.com? https://malwaretips.com/blogs/remove-browser-redirect-virus/ You may need
to reset the browsers as suggested in step 7.

To remove the browser redirect, follow these steps:

STEP 1: Scan your computer with Kaspersky TDSSKiller

STEP 2: Stop the malicious processes with Rkill

STEP 3: Scan your computer with Malwarebytes Anti-Malware

STEP 4: Scan your computer with HitmanPro

(OPTIONAL) STEP 5: Scan your computer with AdwCleaner

(OPTIONAL) STEP 6: Scan your computer with Zemana AntiMalware

(OPTIONAL) STEP 7: Reset your browser to default settings

Good luck…

http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/