Windows 10: bpakdu 831 y turns off in the middle of a movie.

I have a bpakdu 831 y external DVD drive which works fine except it turns off after a few minutes even when in the middle of a movie. I've turned off all power saving modes underthe USB controllers in Device Manager. Uninstalled and reinstalled the device many times. verified the proper device drivers and region. The computer says it is working fine, which is true except the disconnect after about 7-10 minutes.What other steps can I take?

:)

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Windows Movie Maker

Hi,

To get a better grasp of your Windows Movie Maker's issue, kindly provide the following:

• The version of your Windows Movie Maker.
• Troubleshooting steps already provided.

In the meantime, if you have purchased or downloaded the said app from our Windows Store, I suggest that you try and run our troubleshooter by clicking this
link.

I'll keep an eye out for your reply.

 

Windows Movie Maker not recognizing .avi files

Hi Matthew,

Welcome to the Microsoft Community.

We would suggest you to repair the Windows Live Movie Maker and check.

Follow the below steps to repair Windows Live Movie Maker.

• Type appwiz.cpl in the search box and hit Enter.
• Right click Windows Essentials 2012 and select repair.

Hope this information helps.