Windows 10: Brand new laptop BSOD - ID161, 41, 6008, 1001

Discus and support Brand new laptop BSOD - ID161, 41, 6008, 1001 in Windows 10 BSOD Crashes and Debugging to solve the problem; Help! My brand new laptop got the BSOD 9 times now and I've only been using it for 11 days. It started on my first day Dec 3 of use and occurred the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by slsRdgs, Dec 16, 2020.

  1. slsRdgs Win User

    Brand new laptop BSOD - ID161, 41, 6008, 1001


    Help! My brand new laptop got the BSOD 9 times now and I've only been using it for 11 days. It started on my first day Dec 3 of use and occurred the last 3 days in a row including today, sometimes more than once a day.
    My laptop model is:
    HP OMEN - 15.6" Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB SSD

    On my very first day of use, the laptop blue screened during light use and I got the 3 errors and 1 critical.

    ERROR #1:
    Log Name: System
    Source: volmgr
    Date: 12/3/2020 2:57:06 PM
    Event ID: 161
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: LAPTOP-CE9K4ITO
    Description:
    Dump file creation failed due to error during dump creation.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="volmgr" />
    <EventID Qualifiers="49156">161</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-03T22:57:06.0281631Z" />
    <EventRecordID>660</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="516" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\HarddiskVolume5</Data>
    <Binary>000000000100000000000000A10004C00000000004001AC000000000000000000000000000000000</Binary>
    </EventData>
    </Event>

    CRITICAL:
    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 12/3/2020 2:57:06 PM
    Event ID: 41
    Task Category: 63
    Level: Critical
    Keywords: 70368744177664,2
    User: SYSTEM
    Computer: LAPTOP-CE9K4ITO
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>8</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2020-12-03T22:57:06.1857023Z" />
    <EventRecordID>663</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">52</Data>
    <Data Name="BugcheckParameter1">0x51384</Data>
    <Data Name="BugcheckParameter2">0xffffd60978219f98</Data>
    <Data Name="BugcheckParameter3">0xffffd609782197d0</Data>
    <Data Name="BugcheckParameter4">0xfffff8042c731633</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">41</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">3</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    </EventData>
    </Event>


    ERROR #2
    Log Name: System
    Source: EventLog
    Date: 2/12/2021 11:47:45 PM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: LAPTOP-CE9K4ITO
    Description:
    The previous system shutdown at 11:22:59 AM on ‎2/‎10/‎2021 was unexpected.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-02-13T07:47:45.0294116Z" />
    <EventRecordID>7231</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>11:22:59 AM</Data>
    <Data>‎2/‎10/‎2021</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>53404</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>E507020003000A000B0016003B003C00E507020003000A00130016003B003C00080700003C00000001000000080700000100000084030000010000003E7C1500</Binary>
    </EventData>
    </Event>


    ERROR #3:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 12/3/2020 2:57:24 PM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: LAPTOP-CE9K4ITO
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000034 0x0000000000051384, 0xffffd60978219f98, 0xffffd609782197d0, 0xfffff8042c731633. A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 5205ebe8-6b45-4339-b7ef-0c7e2092dd21.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-03T22:57:24.5728577Z" />
    <EventRecordID>722</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x00000034 0x0000000000051384, 0xffffd60978219f98, 0xffffd609782197d0, 0xfffff8042c731633</Data>
    <Data Name="param2">C:\windows\MEMORY.DMP</Data>
    <Data Name="param3">5205ebe8-6b45-4339-b7ef-0c7e2092dd21</Data>
    </EventData>
    </Event>


    The following 6 BSODs have the exact same errors/critical errors except the bugcheck and report number changes for error 3, please let me know if I need to include those


    Minidump: https://1drv.ms/u/s!AlMhzMkYiauSoSJzbkBfq0G0RoTi?e=XPWJWc

    *Note: the date on the minidump is off because I manually changed it on my machine; the minidump is actually from today.


    I've tried searching up this issue first but found conflicting answers; some say it's a graphics card issue, others say a "Fresh start" reset is needed. Please advice me on what I should do.

    Thanks so much!

    :)
     
    slsRdgs, Dec 16, 2020
    #1

  2. Windows Event Viewer Event 41, Event 6008, PC either reboots or freezes

    6008 is a result of 41 (63). This is hardware error. Please check the power supply unit first or try to replace it with new good one.
     
    Igor Leyko, Dec 16, 2020
    #2
  3. BSOD on brand new laptop

    Hi all,

    I have just bought a brand new laptop (Asus Vivobook S14) yesterday and just experienced a BSOD. I have attached the minidump file

    here
    . Appreciate your help to troubleshoot the issue.

    Thanks and Regards.
     
    Technoobie, Dec 16, 2020
    #3
  4. Amb3r311 Win User

    Brand new laptop BSOD - ID161, 41, 6008, 1001

    BSOD on brand new laptop!

    I got a brand new laptop thursday and within about 3 hours I got the dreaded blue screen of death. Upon restarting I got the BSOD loop. The only things I had installed were avira antivirus, firefox, and I started to download a free game (got the code with
    the new laptop): watchdogs 2. The game was a huge 20+ gb download and the crash happened halfway through that.

    There have been two messages on the BSOD pages: KERNAL_SECURITY_CHECK FAILURE and IRQL_NOT_LESS_OR_EQUAL

    I am able to start in safe mode. I clicked on each driver and autochecked for updates. Only one updated: killer wireless card.

    Here's a link to my dmp files:

    https://drive.google.com/open?id=0B2_D6pCPI6cNTmNueWd6T0ZRMlU


    Please help!
     
    Amb3r311, Dec 16, 2020
    #4
Thema:

Brand new laptop BSOD - ID161, 41, 6008, 1001

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