Windows 10: Brand New Laptop Is Running Really Slow

I just brought a brand new HP Pavillion 360 and it came with windows 10 already installed. Everytime I do anything whether it's starting up or opening a programme it takes a really long time and I can't figure out why I've googled it and found most people say it's because of windows 10 but I tried a few of the solutions and non of them seem to work.

:)

 

brand new laptop running slow

I have a brand new less than twenty four hours old hp laptop which came with windows ten and it is running slow I cant even effectively be on the internet or use any apps it is not my internet connection because I have tried several of my friends and families
and same thing> the mouse acts funny as well> what do I do?

 

brand new laptop running slow

Hi,

Check with the seller and HP's Support. As OEM HP is responsible for the proper operation of both the hardware and Windows. So regardless of the cause it is theirs to resolved. Added the computer is under full warranty and may be in need of repairs or replacement.
Also keep in mind the more you do the more they will claim it is something you have done.

HP Support/Troubleshooting & Drivers

HP Technical Support, Help, and Troubleshooting | HP® Customer Support

Contact HP

Contact HP | HP® Official Site

HP Forums

http://h30434.www3.hp.com/psg/

Hope this helps.

--------------------------------------------------------------------------------------------

Rob Brown -
Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

 

Just a fast look at the specs and you lappy has an HDD and that will perform slower than say an SSD and that might be the reason it's slow.

 

Changing hard disks on modern laptops isn't as straight forward as it used to be. Most have backs that don't allow access to memory or hard disks. HP was one of those that I looked recently along with Acer & the back didn't appear to be removable; it certainly put me off upgrading.

 

I agree.. and if I were in that situation I would have a shop do the job. I was pointing out one possible reason the lappy is slow.

 

So basically my only option is to change the hardware? From HDD SSD?

 

That's just a thought.. I'm sure other members will come along with other options. But a swap like that would boost performance significantly. I tried to run 10 off of a HDD and it was so slow I almost died waiting for anything to happen.

 

I don't really know anything about changing hardware is it expensive? and what exactly should I be looking for? And how do I install it?

 

It's going to depend on were you live. I know my local shop would charge around 35 dollars to install an SSD.

I would recommend that you don't do this yourself unless you feel very confident working with a lappy.

 

What do you define as slow?

I use Win 10 on laptop with a HDD and don't have a problem with the speed, possibly 1 or 2 seconds to open an app

 

I suggest you do the following steps before you replace anything or bring it to a repair shop.

What solution's have you tried so far ?


Do you have any other program's installed in addition to win 10 ?
If yes, what are they ?

Did you remove all the factory installed crap-ware and trial version's of any other program's ?

Did you enable any trial version's at all ?
If yes, which one's ?

Did you install a A/V program and scan the system ?

You should install the free version of MBAM and do a full scan.
Use this link to download it. Make sure you download only the free version, Not a trial version.
Malwarebytes | Free Anti-Malware Detection & Removal Software

 

Along with COMPUTIAC'S suggestions, you might want to just see how it performs while booted in Safemode. If you find that things are working fine while in Safemode, then that would seem to indicate a software issue. If that's the case, then there are steps you can do to get that corrected.

 

In November, I bought two HP Pavilion x360s for myself and my wife. Your laptop likely suffers from two issues that compound in to one problem. First, they came with HDDs. Second, HP installs a lot of bloat. Whether or not you want to spend the money on an SSD, you should at least consider doing a clean install.

I have our two upgraded with two Samsung 840 EVO SSDs, and that does make a world of difference. I never leave an OEM with the install it came with, either.