Windows 10: Brand New Laptop Just Doesn't Want to Work?

I got a brand new laptop WIN-N1MK807EN4S for Christmas, specifically to play some games, and to do homework/writing on. Unfortunately, I have run into SO many issues! And it has been happening since I first got it! I barely use my laptop, mostly just for referencing videos while playing a mobile game such as building instructions for a house on my minecraft pocket edition, or listening to a YouTube video while doing something else on my phone, but I have consistent issues with it. My keys for brightness and sound don't do anything, no matter what I do. When looking this up and going to dis

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Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

My headphones microphone doesn´t work

I recently updated my Asus laptop to windows 10 and noticed that my microphone doesn´t work anymore. Before it was working well and after the update it started using my laptops own mic and in settings i cant change input to anything