Windows 10: Brand new laptop keeps getting blue screened - ID161, 41, 6008, 1001

Discus and support Brand new laptop keeps getting blue screened - ID161, 41, 6008, 1001 in Windows 10 BSOD Crashes and Debugging to solve the problem; Help! My brand new laptop got the BSOD 9 times now and I've only been using it for 11 days. It started on my first day Dec 3 of use and occurred the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by slsRdgs, Dec 16, 2020.

  1. SLSRDGS
    slsRdgs Win User

    Brand new laptop keeps getting blue screened - ID161, 41, 6008, 1001


    Help! My brand new laptop got the BSOD 9 times now and I've only been using it for 11 days. It started on my first day Dec 3 of use and occurred the last 3 days in a row including today, sometimes more than once a day.
    My laptop model is:
    HP OMEN - 15.6" Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 1TB SSD

    Here are the errors I received copied from the first day I got them

    ERROR #1:
    Log Name: System
    Source: volmgr
    Date: 12/3/2020 2:57:06 PM
    Event ID: 161
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: LAPTOP-CE9K4ITO
    Description:
    Dump file creation failed due to error during dump creation.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="volmgr" />
    <EventID Qualifiers="49156">161</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-03T22:57:06.0281631Z" />
    <EventRecordID>660</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="516" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\HarddiskVolume5</Data>
    <Binary>000000000100000000000000A10004C00000000004001AC000000000000000000000000000000000</Binary>
    </EventData>
    </Event>

    CRITICAL:
    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 12/3/2020 2:57:06 PM
    Event ID: 41
    Task Category: 63
    Level: Critical
    Keywords: 70368744177664,2
    User: SYSTEM
    Computer: LAPTOP-CE9K4ITO
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>8</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2020-12-03T22:57:06.1857023Z" />
    <EventRecordID>663</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">52</Data>
    <Data Name="BugcheckParameter1">0x51384</Data>
    <Data Name="BugcheckParameter2">0xffffd60978219f98</Data>
    <Data Name="BugcheckParameter3">0xffffd609782197d0</Data>
    <Data Name="BugcheckParameter4">0xfffff8042c731633</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">41</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">3</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    </EventData>
    </Event>


    ERROR #2
    Log Name: System
    Source: EventLog
    Date: 12/3/2020 2:57:17 PM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: LAPTOP-CE9K4ITO
    Description:
    The previous system shutdown at 2:49:54 PM on ‎12/‎3/‎2020 was unexpected.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-03T22:57:17.4879254Z" />
    <EventRecordID>652</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>2:49:54 PM</Data>
    <Data>‎12/‎3/‎2020</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>2530</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>E4070C00040003000E0031003600F301E4070C0004000300160031003600F301080700003C000000010000000807000001000000840300000100000000000000</Binary>
    </EventData>
    </Event>


    ERROR #3:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 12/3/2020 2:57:24 PM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: LAPTOP-CE9K4ITO
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000034 0x0000000000051384, 0xffffd60978219f98, 0xffffd609782197d0, 0xfffff8042c731633. A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 5205ebe8-6b45-4339-b7ef-0c7e2092dd21.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-03T22:57:24.5728577Z" />
    <EventRecordID>722</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>LAPTOP-CE9K4ITO</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x00000034 0x0000000000051384, 0xffffd60978219f98, 0xffffd609782197d0, 0xfffff8042c731633</Data>
    <Data Name="param2">C:\windows\MEMORY.DMP</Data>
    <Data Name="param3">5205ebe8-6b45-4339-b7ef-0c7e2092dd21</Data>
    </EventData>
    </Event>


    The subsequent 8 BSODs have the exact same errors/critical errors except the bugcheck and report number in Error #3 is different. Please let me know if I need to include those as well


    Minidump: https://1drv.ms/u/s!AlMhzMkYiauSoSJzbkBfq0G0RoTi?e=XPWJWc

    *Note: the date on the minidump is off because I manually changed it on my machine; the minidump is actually from today.


    I've tried searching up this issue first but found conflicting answers; some say it's a graphics card issue, others say a "Fresh start" reset is needed. Please advice me on what I should do.

    Thanks so much!

    :)
     
    slsRdgs, Dec 16, 2020
    #1
  2. DAVEM121
    DaveM121 Win User

    Keep getting a blue screen with different error messages on my laptop

    Blue Screens of Death are in general caused by driver issues, these applications that proport to keep your drivers up-to-date are not a great solution . . .

    The nest time you get a Blue Screen, please follow these steps:

    • Let the counter reach 100%
    • Restart your laptop
    • Open Windows File Explorer and navigate to C:\Windows\Mini Dumps
    • Zip up the contents of that folder
    • Upload the Zip file to the Cloud (OneDrive, DropBox . . . etc.)
    • Provide a link here to that zip file and we can have a look, in order to help you diagnose the root problem behind your BSOD's
     
    DaveM121, Dec 16, 2020
    #2
  3. AMANDAPETRIE
    AmandaPetrie Win User
    Blue Screen...Errors

    I have a brand new laptop...Each time I try to go online I keep getting a blue screen that pops up while I'm in the middle of something. Each time this happens I will get the following....Kernel Security Check Failure.

    DRIVER_IRQL_NOT_LESS_OR_EQUAL and the list goes on.

    Can you help with this please?
     
    AmandaPetrie, Dec 16, 2020
    #3
  4. MICHELLE VIL
    Michelle Vil Win User

    Brand new laptop keeps getting blue screened - ID161, 41, 6008, 1001

    Blue Screen Error on brand new computer

    Hello Jessica,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly.
    It could also appear while upgrading to a new version of the OS or after updating your computer.

    To resolve this error, we highly suggest performing the troubleshooting steps in this article:

    Troubleshoot blue screen errors    .

    We also recommend getting in touch with your device manufacturer for assistance regarding this concern especially if your device is still under warranty.

    Feel free to update us with the results.
     
    Michelle Vil, Dec 16, 2020
    #4
Thema:

Brand new laptop keeps getting blue screened - ID161, 41, 6008, 1001

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    Brand new laptop BSOD - ID161, 41, 6008, 1001: Help! My brand new laptop got the BSOD 9 times now and I've only been using it for 11 days. It started on my first day Dec 3 of use and occurred the last 3 days in a row including today, sometimes more than once a day. My laptop model is: HP OMEN - 15.6" Gaming Laptop - AMD...