Windows 10: Brand new laptop won't turn on after sleep

Discus and support Brand new laptop won't turn on after sleep in Windows 10 Software and Apps to solve the problem; I just purchased a new Lenovo Yoga Pro 7 laptop with RTX 3050 and a Ryzen 7 CPU. The computer went to sleep and did not turn back on. I had to force... Discussion in 'Windows 10 Software and Apps' started by a.anand5, Aug 23, 2024.

  1. a.anand5 Win User

    Brand new laptop won't turn on after sleep


    I just purchased a new Lenovo Yoga Pro 7 laptop with RTX 3050 and a Ryzen 7 CPU. The computer went to sleep and did not turn back on. I had to force restart it.There is a minidump file linked here: https://www.dropbox.com/scl/fi/jq1a0rgyq9clua2b5w94d/082224-16406-01.dmp?rlkey=xihnt3qm0qvx5zdvkqvrcw4fb&st=gmifsiem&dl=0Can anyone help me prevent this from happening again?

    :)
     
    a.anand5, Aug 23, 2024
    #1

  2. Laptop won' t shutdown (or restart) and sleep [takes forever]

    The situation:

    • When shutting down, the laptop proceeds as normal until the screen turns off.
    • After the screen turns off, it takes a while for the battery LED to go off.
    • After that the power led remains on and it looks like the laptop is stuck in this state forever.
    • When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.
    My laptop is: Asus FX553VD.

    What I've tried:

    • I have tried to troubleshoot power management and power options.
    • Tried clean boot.
    • Updated the BIOS.
    • Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.

    Additional Info:

    • I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
    • The disk usage is abnormally high.
    • There are spikes in CPU usage that kick up the fan really fast while idle.

    Please suggest other ideas as to what I should do?

    [It appears that the only option I have left is to reinstall everything]
     
    10gic-80m8, Aug 23, 2024
    #2
  3. JCDrives Win User
    Laptop won`t sleep

    Hi everyone,

    I´ve had a problem with my laptop over the last couple of weeks. When I select sleep on the start menu, the only thing the laptop does is turn the screen off. If I move the mouse or touch a key the screen turns back on as if nothing happened (even the start
    menu is open with the mouse cursor over the sleep button). But that is not all. When the laptop does decide to go to sleep, when I turn it back on it acts as if I turned it off and back on and closes everything I had open before it going to sleep.

    I`ve already tried all the fixes I could find online and none of them worked.

    To note about the laptop:

    Asus ROG GL-551JW

    I`ve installed a new SSD (240GB Crucial SSD) last September (old one died) and a new (directly from Microsoft) windows 10 install. The problem started about a month and a half after installing the SSD.
     
    JCDrives, Aug 23, 2024
    #3
  4. Brand new laptop won't turn on after sleep

    my computer won`t wake up after goes to sleep

    these computer won`t wake up after goes to sleep ?
     
    oscarperezvc, Aug 23, 2024
    #4
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Brand new laptop won't turn on after sleep

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