Windows 10: Brand new PC BsoD: THREAD_STUCK_IN_DEVICE_DRIVER

Specs:
Ryzen 5 3400G
Vega 11 Integrated GPU
1x8 DDR4 Corsair 3200Mhz Ram
Enermax 500W PSU
128 GB Kinston SSD on which Windows is installed & 1TB WD Blue HDD

I bought a brand new PC yesterday and installed official Windows from Microsoft's site and started getting these crashes every 30min to 1.5h. I installed the drivers using AMD Radeon Software but got the crashes despite.

Today I've reinstalled Windows directly from Microsoft's site and it still the crashes. I updated the drivers using Windows Update and it says that everything is up to date.

Also, I made sure the BIOS are up to date.

The only thing I haven't done is installed the DVD Drivers given to me when the PC arrived because it has no DVD player.

:)

 

Brand new PC BSoD

Hi,

Corrupted drivers and system files are one of the possible reasons why this issue is happening. We'd like to get additional information to help resolve the issue. Kindly answer the following questions below:

• What is the stop error code showing on the screen whenever you experience BSoD? (e.g.: 0x0000000A, 0x0000003B, and 0x000000EF)
  
• Did you installed any third-party applications on your new computer before the issue started?
  
• Is there a specific action you're doing on the computer that triggers BSoD?
  

In the meantime, we suggest performing the possible solutions in this
article
to help resolve blue screen errors.

We'll keep an eye out for your response.

 

Bsod - thread_stuck_in_device_driver

It's been a while since I've posted to the forums, where fortunately I haven't had issues with my old build.

Unfortunately, on this Ryzen 5 build (Windows 10, Version 1909, OS Build 18363.752), we've been getting a lot of Windows 10 freezing, along with too many too count BSOD with the THREAD_STUCK_IN_DEVICE_DRIVER message.

Below are both the system info and V2 dump:

• Ryzen5BSOD-SystemInfo.zip
• RYZEN5-(2020-04-08_19-22-00).zip

BSOD - Google Drive

Many thanks in advance.

 

Brand new PC BSoD

I've been having a lot of issues with BSoDs lately, and my old PC was getting at least one a day. I put this down to ageing (5yr old device) and broke the bank by buying a new PC. My brand new PC is 3 days out the box and having the exact same BSoDs. I'm
completely at a loss.

I initially thought it might be down to a faulty or ageing power cable and - in the process of attaching my monitor, keyboard and mouse - I accidentally switched the new cable with the old one, but that's not the case. Next, I thought it might be my power socket,
but I had my old PC in the lounge the other day and it still crashed. Plus, I have other family members with devices that work perfectly fine, so it's not a housewide wiring malfunction or anything.

Here's a link to the crash dump on my new PC:

013018-20453-01.dmp

Here's a crash dump from my old PC:

https://drive.google.com/file/d/14_9oS7z_XY-vb_VpZxkpKIWvM3k-HzvD

I don't know much about crash reports or how to read them, so any help would be appreciated.