Windows 10: Brand New PC Keeps crashing, after internet research I found how to access this.

Discus and support Brand New PC Keeps crashing, after internet research I found how to access this. in Windows 10 Drivers and Hardware to solve the problem; A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: 117 Parameter 1:... Discussion in 'Windows 10 Drivers and Hardware' started by Shadowed Avatar, Aug 24, 2020.

  1. Brand New PC Keeps crashing, after internet research I found how to access this.


    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 117
    Parameter 1: ffffbf06cd4f5460
    Parameter 2: fffff806709ab668
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18363
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18363.2.0.0.768.101
    Locale ID: 2057



    Can somebody translate what this means for me please and how I use the information to stop my PC from crashing? Thanks

    :)
     
    Shadowed Avatar, Aug 24, 2020
    #1
  2. dalchina Win User

    My brand new PC keeps crashing


    How to access the reliability report: I said:
    (E.g. in Cortana's search box type reliability, then click 'View reliability history')

    so, the long version:
    1. In the Cortana search box which you probably see in your taskbar, type
    "reliability" - without the "" <Return>
    2. In the results, look at the top, you should see
    View reliability history

    3. Click on that.

    4. You should then see sthg like this:

    Brand New PC Keeps crashing, after internet research I found how to access this. [​IMG]


    5. You can click on the x's to get individual reports.

    My previous post suggested how to use these.
     
    dalchina, Aug 24, 2020
    #2
  3. kielpin21 Win User
    My brand new PC keeps crashing



    Brand New PC Keeps crashing, after internet research I found how to access this. [​IMG]
     
    kielpin21, Aug 24, 2020
    #3
  4. Brand New PC Keeps crashing, after internet research I found how to access this.

    Brand new PC keeps crashing


    Brand new? I'd suspect the worst - some heat related hardware fault - and consider returning it.
     
    markweatherill, Aug 24, 2020
    #4
Thema:

Brand New PC Keeps crashing, after internet research I found how to access this.

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