Windows 10: Broadband Modem Problem

Discus and support Broadband Modem Problem in Windows 10 Network and Sharing to solve the problem; My windows 10 is connected to the Internet, however, certain apps cannot be run, including the microsoft store, saying that there is no network... Discussion in 'Windows 10 Network and Sharing' started by andalouTD, May 30, 2020.

  1. ANDALOUTD
    andalouTD Win User

    Broadband Modem Problem


    My windows 10 is connected to the Internet, however, certain apps cannot be run, including the microsoft store, saying that there is no network connection.


    Youtube works just fine however when clicking into websites it says there's no internet connection.


    When I troubleshooted wifi adaptors it says that the Broadband Modem is not working properly. Does anyone has a solution? I looked everywhere in my house but I don't think my parents installed a broadband Modem.

    :)
     
    andalouTD, May 30, 2020
    #1
  2. NAJAFIZADEH.ORG
    Najafizadeh.org Win User

    Cellular Broadband Modem

    Cellular Broadband Modem: EM7345 has been working perfectly.

    Since some days - perhaps after an updating - the status of modem shows "No Service".

    Please help me to solve this problem in Windows 10 x64. Thank you.
     
    Najafizadeh.org, May 30, 2020
    #2
  3. NAJAFIZADEH.ORG
    Najafizadeh.org Win User
    Cellular Broadband Modem

    Thank you Charlie,

    System: Lenovo _ MT_2353, or in other word:

    Lenovo X250

    Cellular Broadband Modem: EM7345

    Device has been functioning perfectly, suddenly it stopped to run. I may ask if there is a possibility to reverse the modem to its legacy mode. The modem has been running for some times with Lenovo Drivers. After updating the driver with a newer one, Microsoft
    driver, it was still functioning very well.

    Danke lieber Charlie, und verbleibe.
     
    Najafizadeh.org, May 30, 2020
    #3
  4. MANJUNATH_H
    Manjunath_H Win User

    Broadband Modem Problem

    Issues with Dial up connection using Vodafone USB modem, Windows 10

    Hi Jay,



    Thank you for writing to Microsoft Community Forums.



    We understand how difficult it could be. However, we would need some more information regarding the issue.



    1. Do you see network signals showing as connected in the taskbar?
    2. May I know the model of the Vodafone modem you are using?

    Please refer to
    Mobile Broadband Software for Windows 10     for the list of modem models which support Windows 10. We would suggest you to download the software utility from the article and check if it resolves the issue.



    We would also suggest you to follow the steps mentioned below to check for the drivers for modem.



    1. Connect the USB modem.
    2. Open Device Manager by searching for it in search bar.
    3. Locate and expand Universal serial bus Controllers in the list.
    4. Check if the driver are displayed under the tree.

    Regards,
     
    Manjunath_H, May 30, 2020
    #4
Thema:

Broadband Modem Problem

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