Windows 10: Broadcomm bluetooth installed as human interface device

Discus and support Broadcomm bluetooth installed as human interface device in Windows 10 Drivers and Hardware to solve the problem; I have an iogear GBU321 usb bluetooth adapter that worked great under windows 7. When I upgraded to Win 10, it installed as a human interface device... Discussion in 'Windows 10 Drivers and Hardware' started by bobtongue, Oct 12, 2015.

  1. bobtongue Win User

    Broadcomm bluetooth installed as human interface device


    I have an iogear GBU321 usb bluetooth adapter that worked great under windows 7. When I upgraded to Win 10, it installed as a human interface device and now has no bluetooth capability. I uninstalled the original, driver and reinstalled drivers for win 8.1 (couldn't find a win 10 driver). The driver installed fine but it still comes up as a human interface device instead of a bluetooth device. Does anyone have a clue about what I can do to resolve this issue?

    :)
     
    bobtongue, Oct 12, 2015
    #1
  2. Entegy Win User

    Heart Rate Montitor Support for Windows phones?

    It is because Windows Phone does not yet support Human Interface Device, the Bluetooth profile required for such devices.
     
    Entegy, Oct 12, 2015
    #2
  3. Entegy Win User
    Windows phone 7 bluetooth problem

    Nope. I think that Bluetooth profile is called Human Interface Device Profile? WP7 doesn't support that yet.
     
    Entegy, Oct 12, 2015
    #3
  4. Broadcomm bluetooth installed as human interface device

    Does it not install the BT icon in the systray? it may be hiding, clicking this starts the configuration wizard.


    Broadcomm bluetooth installed as human interface device [​IMG]
     
    Torquemada, Oct 12, 2015
    #4
  5. Berton Win User
    There should be a separate Bluetooth entry in Device Manager and maybe a Control Panel entry. My Notebooks with built-in Bluetooth have both entries with the software from the manufacturer but my Desktop with a third-party USB Bluetooth dongle has only the Device Manager listing, no additional software added.
    Attachment 42579
     
    Berton, Oct 12, 2015
    #5
  6. bobtongue Win User
    No bluetooth icon in the systray, no bluetooth devices in device manager. When I plug in the adapter it adds three entries to the device manager,
    HID-compliant consumer control device, USB human interface device, and USB input device, all found under the Human interface devices section.
    If I go to settings and look at connected devices, there is no entry for bluetooth.
    The broadcom device driver says it installs correctly and exits without error. If I go to the WIDCOMM directory where the files were installed, BTStackServer.exe, Bluetooth headset Helper.exe, BtwHfConfig.exe, and BtwIEProxy.exe have icons that are all grayed out and cannot be run.
     
    bobtongue, Oct 12, 2015
    #6
  7. jk9401 Win User
    Did you ever solve this problem? I have the exact same issues - installed on Windows 10 OK, but no bluetooth icon.
    Thanks
     
    jk9401, Oct 27, 2015
    #7
  8. bobtongue Win User

    Broadcomm bluetooth installed as human interface device

    I was in contact with iomega support and they said they were aware of the issue and were trying to decide whether to release drivers for Windows 10. In other words, it isn't going to work. I solved it by rolling back to Windows 7 and everything worked great. The only option under windows 10 was to buy a new bluetooth. But they did apologize for my inconvenience. *Wink
     
    bobtongue, Oct 27, 2015
    #8
  9. spapakons Win User
    Some Bluetooth devices can work with the ITV BlueSoleil software. The only problem with that is you can use the Bluetooth only from their software. No other application can see or use the Bluetooth because of the non-standard drivers installed. But if you don't mind that, install it and see if it works. If not just uninstall it.
     
    spapakons, Apr 5, 2018
    #9
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Broadcomm bluetooth installed as human interface device

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